I love the beach, Colleen Hoover books, and watching true crime documentaries!
Samantha Nolan
Point Pleasant,NJ
Summary
I am a Mass Communications and Public Relations specialist that focuses on website design, social media marketing, and building connections to create a genuine client base.
Overview
6
6
years of professional experience
Work History
Manager
Manna Bagel
01.2024 - Current
- Responsible for overseeing daily operations of the store
- Coordinate traditional marketing events
- Develop and maintain relationships with customers and suppliers through account development.
- Resolve staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Leverage data and analytics to make informed decisions and drive business improvements.
- Update departmental websites and social media accounts with relevant, engaging content.
Web Content Designer and Marketing Coordinator
Sea&Shore Soap Co.
08.2021 - Current
- Analyze daily traffic data and reports to measure effectiveness of marketing
strategies - Interact with users and followers across digital platforms to encourage
dialogue - Generate editorial calendars to schedule content posting, manage campaigns
and track deadlines - Brainstorm and implement strategies to meet short and long-term company
targets - Strategize the use of graphics, videos and designs to build website aesthetics
Sales Representative, Pool Technician
Water Works Pool Service
05.2020 - 06.2024
- Served as front-of-house sales representative, both in the store and in the field
- Ordered pool cleaning and maintenance supplies and arranged for safe and
proper storage - Cleaned swimming pools and tested water to pinpoint chemical supplements
needed for optimum water chemistry and sustained cleanliness - Trained and supervised new pool-cleaning staff in safe and productive services
that generated satisfied and loyal customers - Repaired and installed motors, vacuums and filters, replacing parts
- Built loyal clientele and maintained existing client relationships through
dedicated, personalized services
Front Counter Customer Service Representative
Point Creamery
03.2018 - 12.2020
- Promoted sales to build customer base through social media posts, traditional
marketing of new flavors and special offers - Collaborated closely with teammates to keep processes running smoothly to
reduce customer wait times - Processed cash, credit card and gift card payments and returned payment
cards, change and receipts to customers - Maintained a clean and orderly environment by wiping down counters,
sanitizing tables and removing trash and debris
Education
Bachelor of Science - Mass Communications/Public Relations
Virginia Commonwealth University
Richmond, VAHigh School Diploma -
Brick Memorial High School
Skills
- Adobe Systems Software
- Broadcast Sales Certified
- Data Analysis and PR Performance Metrics
- Managing Client Expectations and Relationships
- Microsoft
- Project Management Tools
- Promotional Marketing and Advertising
- Public Speaking
- Social Media Marketing
- Strong Communication
- Technical Writing
- Visual Design
- Web Content & Design
- Scheduling and Planning
- Task Delegation
Interests
Timeline
Manager
Manna Bagel
01.2024 - Current
Web Content Designer and Marketing Coordinator
Sea&Shore Soap Co.
08.2021 - Current
Sales Representative, Pool Technician
Water Works Pool Service
05.2020 - 06.2024
Front Counter Customer Service Representative
Point Creamery
03.2018 - 12.2020
Bachelor of Science - Mass Communications/Public Relations
Virginia Commonwealth University
High School Diploma -
Brick Memorial High School