Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Andy Javier

Jackson,Tennessee

Summary

Observant law enforcement officer committed to serving and protecting others. Versatile and results-oriented professional with extensive experience across law enforcement, retail, and administrative roles, notably with the Humboldt Police Department. Excelled in bilingual communication and conflict resolution, enhancing community relations and safety. Demonstrated proficiency in defensive tactics and first aid, contributing to a significant improvement in emergency response efficiency. Fulfills duties with focus on justice, peace, and citizen safety. P.O.S.T. certified.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Patrolman

Humboldt Police Department
08.2023 - Current
  • Detained suspects for investigation, gathering evidence and preparing detailed reports for successful prosecutions.
  • Ensured a visible police presence within the community by engaging in foot patrols and interacting with residents.
  • Assisted in traffic control during special events and incidents, ensuring smooth flow and public safety.
  • Improved community safety by conducting regular patrols and responding to emergency calls.
  • Testified in court proceedings as required, presenting clear accounts of cases handled and supporting evidence gathered.
  • Enforced traffic laws through routine stops, issuing citations or warnings as appropriate based on observed violations.
  • Conducted searches of individuals, vehicles and premises.

Correctional Officer

Corecivic
10.2022 - Current
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Inspected work sites and crew trucks for contraband, cleanliness and safety.

Retail Sales Associate

GameStop
08.2022 - 10.2022
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Issued receipts and processed refunds, credits or exchanges.

Photographer

STL Photo Party
11.2021 - 08.2022
  • Photographed high-quality images for various print and digital projects.
  • Digitally edited photos to enhance appearance.
  • Planned and prepared for on-location and studio shoots.
  • Edited, toned, captioned and uploaded photographs for publication.
  • Completed complex photo shoots at indoor and outdoor venues.
  • Selected and set up appropriate props, backdrops and lighting.
  • Adjusted, modified and networked photos using digital and computer manipulative applications.

Administrative Assistant

Financial Building Services
10.2021 - 11.2021
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Edited 30+ subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Interacted with 16 vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Maintained staff directory and company policy handbook for human resources department.

Sales Consultant

Ron Anderson Chevrolet Buick Gmc
03.2021 - 10.2021
  • Created detailed sales presentations to communicate product features and market data.
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
  • Responded to 18+ telephone and in-person requests for information daily.
  • Retained consistent client base by conducting market research to develop brand strategy.
  • Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
  • Provided sales and customer service assistance to walk-in traffic
  • Maximized customer retention by resolving issues quickly.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Followed up with existing customers to provide additional support and address concerns.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives, with 4+ repeat customers.

Human Resources Assistant

Symtech Corporation
07.2020 - 12.2020
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Filed paperwork, sorted and delivered mail, and maintained office organization.
  • Administered compensation, benefits and performance management systems and safety and recreation programs.
  • Assisted with on-boarding process of 2+ new hires.
  • Prepared monthly termination lists to be added to permanent records.
  • Answered and directed 17+ outbound and inbound phone calls per day.
  • Prepared monthly, weekly and daily logs using Microsoft Office Suite.
  • Tracked various statistics and kept detailed records to support human resources department.
  • Helped employees register for benefits programs using online portals.
  • Compiled employee records from individual departments to maintain central files.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.

Sales Associate

Home Depot
04.2019 - 07.2020
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Tracked stock using company inventory management software.
  • Developed, marketed and sold full range of products and support services.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Achieved perfect attendance and on-time record.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Solved customer challenges by offering relevant products and services.
  • Completed 100+ orders and organized product deliveries to meet customer timetables.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Prepared large cash deposits with zero discrepancies.
  • Maintained records related to sales, returns and inventory availability.

Supervisory Administrative Specialist

Marine Corps
10.2015 - 10.2019
  • Monitored and directed incoming mail and prepared outgoing mail.
  • Worked closely with others to accomplish timely invoicing and accounts receivables.
  • Prepared detailed documents and reports in adherence administrative processes.
  • Handled patient scheduling, check-in, check-out and processing.
  • Reduced intake processes time by developing application tracking and filing systems.
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Kept high average of performance evaluations.
  • Achieved specific team objectives and collection activity.
  • Mentored office employees on proper administrative procedures and how to use programs such as Microsoft Software and military specific software programs, keeping operations consistent and efficient for maximum performance.
  • Developed and implemented office management procedures to increasing training team productivity and accuracy.
  • Managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Supervised 13+ administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.

Education

High School Diploma -

Winter Park High School
Winter Park, FL
04.2015

Skills

  • Bilingual (Spanish, English)
  • Suicide Prevention Training
  • Conflict Resolution Skills
  • Restraint Techniques
  • Search and Seizure Procedures
  • Defensive Tactics
  • Safety and Security
  • Medical Emergency Response
  • First Aid Certification
  • Weapons Handling

Accomplishments

  • Achieved Certificate of Appreciation from the Wounded Warrior Battalion for assisting in administrative procedures and processes.
  • Accomplished 30 day supervisory course led by the Marine Corps
  • Responded to 4 medical emergencies on inmates that were unresponsive.
  • Routinely supervised more than 256 detainee inmates.
  • Seized 5+ weapons, 10+ contraband items, and drug paraphernalia during random cell searches.
  • Achieved a Certificate for Basic SWAT training.

Certification

  • CFR - Certified First Responder
  • Basic SWAT Training Certification
  • P.O.S.T Certification

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Patrolman

Humboldt Police Department
08.2023 - Current

Correctional Officer

Corecivic
10.2022 - Current

Retail Sales Associate

GameStop
08.2022 - 10.2022

Photographer

STL Photo Party
11.2021 - 08.2022

Administrative Assistant

Financial Building Services
10.2021 - 11.2021

Sales Consultant

Ron Anderson Chevrolet Buick Gmc
03.2021 - 10.2021

Human Resources Assistant

Symtech Corporation
07.2020 - 12.2020

Sales Associate

Home Depot
04.2019 - 07.2020

Supervisory Administrative Specialist

Marine Corps
10.2015 - 10.2019

High School Diploma -

Winter Park High School

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Andy Javier