Summary
Work History
Education
Skills
Languages
Timeline
Generic

Samantha nuss

Tucson,AZ

Summary

Versatile and results-oriented professional with a proven track record at Autoclick, enhancing financial operations and client satisfaction. Expert in deep tissue massage and strategic financial planning, I excel in improving client wellness and company profitability. Skilled in building rapport and managing resources efficiently, I have significantly contributed to business growth and client retention.

Work History

Massage Therapist

Self Employed Web
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Provided clear, concise instructions to clients to prepare for massage services.
  • Evaluated client conditions to recommend appropriate massage therapy methods.
  • Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
  • Addressed specific client concerns through targeted therapeutic massage interventions.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
  • Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
  • Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.
  • Promoted wellness by educating clients on self-care and stress management techniques.
  • Offered aromatherapy, hot stones and cupping as part of massage treatments.
  • Collaborated with physical therapists and other medical professionals to provide holistic care.

Finance Manager

Autoclick
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
  • Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
  • Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
  • Executed vendor setup and payment, administration of bank accounts and account reconciliations.
  • Played key role in strategic planning sessions, offering insights that shaped company direction and growth.
  • Developed strategic plans for day-to-day financial operations.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Evaluated and negotiated contracts to procure favorable financial terms.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.

Customer Service Representative

Opinion Research
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Provided clear, concise instructions to clients to prepare for massage services.
  • Evaluated client conditions to recommend appropriate massage therapy methods.
  • Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
  • Addressed specific client concerns through targeted therapeutic massage interventions.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
  • Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
  • Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.
  • Promoted wellness by educating clients on self-care and stress management techniques.
  • Offered aromatherapy, hot stones and cupping as part of massage treatments.
  • Collaborated with physical therapists and other medical professionals to provide holistic care.

Education

Licensed Massage Therapist - Massage

Cortiva Institute
Tucson, AZ
05.2010

High School Diploma -

Ace Charter High School
Tucson, AZ
05.2007

Skills

  • Professionalism and ethics
  • Deep tissue massage
  • Trigger point massage
  • Hot stone massage
  • Sports massage
  • Social skills
  • Reflexology techniques
  • Myofascial release
  • Prenatal massage
  • Continuing education
  • Range of motion improvement
  • Treatment Planning
  • Aroma therapy
  • Self-care practices
  • Therapeutic touch
  • Neuromuscular therapy
  • Body mechanics
  • Reflexology
  • Lymphatic drainage
  • Anatomy
  • Business management
  • Front desk management
  • Sales expertise
  • Pain management
  • Emotional intelligence
  • Client retention
  • Herbal wraps
  • Knead muscles
  • Stress management techniques
  • Spa treatment knowledge
  • Neurophysiology
  • Reiki
  • Wellness coaching
  • Trigger point therapy
  • Licensed massage therapist (LMT)

Languages

Spanish
Native or Bilingual

Timeline

Massage Therapist

Self Employed Web

Finance Manager

Autoclick

Customer Service Representative

Opinion Research

Licensed Massage Therapist - Massage

Cortiva Institute

High School Diploma -

Ace Charter High School
Samantha nuss