Samantha Ogden
Enterprise,AL
Summary
Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks.
Overview
18
18
years of professional experience
Work History
Office Clerk
Southern Living Custom Home Builders
Buena Vista, GA
03.2023 - 07.2024
- Answered phone calls and directed them to the appropriate personnel.
- Greeted visitors and customers in a friendly, professional manner.
- Maintained records of employee attendance and leave balances.
- Organized office supplies and maintained an inventory of stock items.
- Resolved customer complaints promptly and professionally.
- Maintained accurate inventory records of office supplies and equipment.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Scanned documents into computer system for storage purposes.
- Performed data entry tasks into various databases as needed.
- Participated in team meetings to discuss progress on projects or new initiatives.
- Greeted customers, answered inquiries, and directed them to the appropriate department.
- Processed incoming and outgoing mail daily.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
Marine Clerk/Cook's Assistant
United States Marine Corps
Cherry Point, NC
06.2006 - 06.2016
- Maintained filing system for records, correspondence and other documents.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Maintained confidential records relating to personnel matters.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Prepared agendas for board meetings along with taking minutes during sessions.
- Organized company events including holiday parties, team building activities .
- Coordinated meetings, conferences, travel arrangements and department activities.
- Ensured compliance with applicable laws regarding employment practices.
- Monitored inventory levels and placed orders when needed.
- Responded to customer inquiries via phone or email in a professional manner.
- Supervised staff members, organized schedules and delegated tasks.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Provided administrative support to management team including preparing reports and presentations.
- Processed customer payments accurately and efficiently.
- Processed customer orders promptly and accurately.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Created memos, letters, emails, reports, presentations as requested by management.
- Performed data entry tasks to update customer accounts records.
Education
High School Diploma -
Shasta High School
Redding, CA05-2004
Skills
- Data Entry
- File Maintenance
- Data Management
- Billing and coding
- File Organization
- Records Management
- Payroll support
- Bookkeeping
- Scheduling appointments
- Office Management
- Mail handling
- Telephone reception
Timeline
Office Clerk
Southern Living Custom Home Builders
03.2023 - 07.2024
Marine Clerk/Cook's Assistant
United States Marine Corps
06.2006 - 06.2016
High School Diploma -
Shasta High School
Similar Profiles
Brendan ParmellyBrendan Parmelly
Construction Superintendent at Custom Home Builders Of Northwest FloridaConstruction Superintendent at Custom Home Builders Of Northwest Florida
Richard VerblaauwRichard Verblaauw
Construction Superintendent at Stearns Custom Home Builders, Inc.Construction Superintendent at Stearns Custom Home Builders, Inc.
Leslie RiveraLeslie Rivera
Administrative Assistant at Casas Mi Anhelo Custom Home BuildersAdministrative Assistant at Casas Mi Anhelo Custom Home Builders