Samantha Ogden
Enterprise,AL
Summary
Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks.
Overview
18
18
years of professional experience
Work History
Office Clerk
Southern Living Custom Home Builders
Buena Vista , GA
2023.03 - 2024.07
- Answered phone calls and directed them to the appropriate personnel.
- Greeted visitors and customers in a friendly, professional manner.
- Maintained records of employee attendance and leave balances.
- Organized office supplies and maintained an inventory of stock items.
- Resolved customer complaints promptly and professionally.
- Maintained accurate inventory records of office supplies and equipment.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Scanned documents into computer system for storage purposes.
- Performed data entry tasks into various databases as needed.
- Participated in team meetings to discuss progress on projects or new initiatives.
- Greeted customers, answered inquiries, and directed them to the appropriate department.
- Processed incoming and outgoing mail daily.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
Marine Clerk/Cook's Assistant
United States Marine Corps
Cherry Point , NC
2006.06 - 2016.06
- Maintained filing system for records, correspondence and other documents.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Maintained confidential records relating to personnel matters.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Prepared agendas for board meetings along with taking minutes during sessions.
- Organized company events including holiday parties, team building activities .
- Coordinated meetings, conferences, travel arrangements and department activities.
- Ensured compliance with applicable laws regarding employment practices.
- Monitored inventory levels and placed orders when needed.
- Responded to customer inquiries via phone or email in a professional manner.
- Supervised staff members, organized schedules and delegated tasks.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Provided administrative support to management team including preparing reports and presentations.
- Processed customer payments accurately and efficiently.
- Processed customer orders promptly and accurately.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Created memos, letters, emails, reports, presentations as requested by management.
- Performed data entry tasks to update customer accounts records.
Education
High School Diploma -
Shasta High School
Redding, CA2004-05
Skills
- Data Entry
- File Maintenance
- Data Management
- Billing and coding
- File Organization
- Records Management
- Payroll support
- Bookkeeping
- Scheduling appointments
- Office Management
- Mail handling
- Telephone reception
Timeline
Office Clerk
Southern Living Custom Home Builders
2023.03 - 2024.07
Marine Clerk/Cook's Assistant
United States Marine Corps
2006.06 - 2016.06
High School Diploma -
Shasta High School
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