Samantha Oldenburg
Gundersen Health System
Coon Valley
1
Certification
2
years of professional experience
Dedicated patient services professional with extensive experience in healthcare settings, skilled in fostering effective patient communication, managing scheduling, and providing comprehensive administrative support. Proven ability to excel in collaborative team environments while adapting to evolving demands. Committed to enhancing patient satisfaction through a strong work ethic and results-oriented approach. Foundational knowledge in agriculture and animal care complements a willingness to learn, contributing positively to overall productivity and success in diverse roles.
Work History
Hostess and server support
7 Months- Cleared and reset tables promptly to maintain a clean dining environment.
- Coordinated with kitchen staff to ensure timely service of food orders.
- Improved team workflow by maintaining open communication during busy service periods.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Farm Support
8 Months- Monitor livestock health and report any issues to senior farm staff promptly.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked as a side job on the weekends when I didn't work at the hospital.
Patient Service Specialist
11 Months- Facilitate patient check-in and registration processes to ensure efficient service.
- Gather and update patient information in electronic health records accurately.
- Assist patients with insurance verification and billing inquiries as needed.
Education
High School Diploma
Graduated: May 2024
No Degree - General Studies
Did Gen EDs Fall 2024- Spring 2025
EMT Basic- Spring 2025
No Degree - Veterinary Science
Gen EDs Fall 2025- Spring 2026
- Extracurricular Activities: [AG club]
Skills
Teamwork and collaboration
Customer service
Problem-solving
Attention to detail
Organization and time management
Excellent communication
Computer skills
Dependable and responsible
Flexible and adaptable
Certification
- American Heart Association, BLS CPR/AED License - [1/6/2025-1/6/2027]
- Weapon of Mass Destruction Training - [4/13/2025]
- IS-100.c: Introduction to Incident Command System, ICS-100 License - [4/13/2025]
- IS-700.b: An Introduction to the National Incident Management System License - [4/13/2025]
Interests
Enjoy hobbies that combine physical activity with outdoor exploration.
Animal Care
Horseback Riding
I participate in a variety of outdoor recreational activities.
Learning new cooking techniques and expanding my culinary skills.
Avid Reader
Timeline
Patient Service Specialist
Gundersen Health System
09.2024 - 08.2025Read More
Farm Support
Peters Farms
06.2024 - 02.2025Read More
Hostess and server support
Rocky's Supper Club
11.2023 - 06.2024Read More
La Crosse Central High School
High School Diploma
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Western Technical College
No Degree from General Studies
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University of Wisconsin, Platteville
No Degree from Veterinary Science
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