Samantha Olivares
Asheville,NC
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Dental Assistant
Blue Ridge Pediatric Dentistry
08.2020 - 08.2023
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Cleaning Crew Member
Star Cleaning Services
01.2020 - 08.2020
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
- Reduced complaints from clients by addressing their specific cleaning requests and preferences.
- Improved overall team productivity with proper time management and prioritization of tasks.
- Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
- Contributed to a positive work atmosphere by fostering teamwork and open communication among crew members.
- Promoted eco-friendly practices by utilizing environmentally friendly products and waste reduction strategies where possible.
- Consistently met deadlines for daily cleaning projects, contributing to operational efficiency within the organization.
Customer Service Representative
GrubHub
05.2018 - 11.2019
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
No Degree - Lic. En Enseñanza Del Ingles
Universidad De Sonora
Hermosillo,SonoraHigh School Diploma -
Cebach Highschool
Hermosillo, Sonora05.2018
Skills
- Patient Counseling
- Equipment Sterilization
- Procedure Support
- Patient Education
- Patient Services
- Patient Relations
Languages
Spanish
Native or Bilingual
Timeline
Dental Assistant
Blue Ridge Pediatric Dentistry
08.2020 - 08.2023
Cleaning Crew Member
Star Cleaning Services
01.2020 - 08.2020
Customer Service Representative
GrubHub
05.2018 - 11.2019
No Degree - Lic. En Enseñanza Del Ingles
Universidad De Sonora
High School Diploma -
Cebach Highschool
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