Samantha Oliveira
Keewatin,MN
Summary
Results-driven Operator Trainer with extensive experience in developing targeted training programs that enhance operational efficiency and adherence to protocols. Expertise in improving procedures through effective communication and keen observation. Demonstrated history of elevating operator performance and productivity through tailored training initiatives.
Overview
1
1
year of post-secondary education
9
9
years of professional experience
Work History
Float operator/ Trainer
Helien
Mountain Iron, Minnesota
02.2025 - Current
- Delivered comprehensive training sessions for new employees on equipment operation and safety protocols, enhancing their readiness for the role.
- Conducted hands-on training sessions for equipment operation and safety procedures.
- Evaluated operator performance and provided constructive feedback for improvement.
- Monitored progress of trainees through regular assessments and tests.
- Collaborated with management to update training materials and techniques regularly.
- Provided guidance to operators in the use of equipment and machinery.
- Assisted in troubleshooting equipment issues during training sessions for operators.
- Proactively identified and resolved equipment issues to minimize downtime and maintain production flow.
- Ensured that all solar mods were within the safety and quality criteria
- Followed safety protocols to ensure a secure working environment for all staff.
- Made sure that all employees in my designated area were up to date with all safety trainings and any other updates the company wanted us to be aware of.
- Oversaw operations in a designated area to ensure smooth and safe machinery functioning.
- Operated solar panel production machinery.
- Identified and reported machine and quality issues needing resolution.
- Worked closely with supervisors and any higher ups on communication as any float operator is meant to be the step before supervisors and I needed to be proactive on getting any feedback on our quality and performance.
- Coordinated with team members to streamline production processes effectively.
- Gathered data from multiple sources to evaluate training effectiveness.
- Provided technical support when required during troubleshooting activities.
- Complied with company policies regarding quality control procedures.
Vault Teller plus
Park State Bank
Nashwauk, Minnesota
08.2023 - 01.2025
- Assisted customers with processing personal and business checks at the cashier counter.
- Balanced and filled the ATM to ensure cash availability.
- Managed the opening and closing procedures of the bank, ensuring security protocols were followed.
- Handled loan payments to maintain accurate account records.
- Processed Visa payments at the cashier counter.
- Handled processing of Federal orders to ensure timely fulfillment.
- Processing Fed orders.
- Performed regular filling and balancing of the ATM to ensure cash availability.
Cashier
Sinclair Gas Station
08.2020 - 08.2023
- Operated cash register, collected payments and provided accurate change.
- Executed daily recovery tasks, maintaining clean and organized areas for customer satisfaction and coworker efficiency.
- Assisted customers in locating desired products, found specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for customers and coworkers.
- Studied roles of other departments to understand their functions to ensure seamless coverage and store operations.
Deli Associate
Super One
03.2018 - 08.2020
- Maintained work areas, promoting a safe environment and minimizing risk of illness and injury.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Maintained work areas to reduce potential for illness and injury.
- Trained in various kitchen roles to support team dynamics., enhancing team flexibility and responsiveness to customer needs.
- Assisted customers with large or specialized orders, offering samples and tailored recommendations to ensure satisfaction.
Cashier
Walmart
07.2017 - 02.2018
- Operated cash register, collected payments and provided accurate change.
- Cleaned counters and conveyor belts to ensure a hygienic shopping environment.
- Guided customers in locating products, addressing inquiries, and providing tailored product recommendations.
- Supported inventory management by organizing and replenishing shelves.
Education
Basic general education
Grand Rapids Area Learning Center
Grand Rapids, MN 10.2012 - 01.2014
Skills
- Equipment operation
- Machinery troubleshooting
- Quality control
- Quality assurance
- Technical support
- Training development
- Training assessment
- Employee mentoring
- Operational oversight
- Operator supervision
- Team leadership
- Team collaboration
- Inventory management
- Cash register operation
- Payment processing
- Cash drawer balancing
- Regulatory adherence
- Problem-solving
- Attention to detail
- Adaptability
- Time management
- Workload management
- Goal setting
- Merchandise restocking
- Customer assistance
- Reliability
- Communication skills
- Team leadership
References
References available upon request.
Timeline
Float operator/ Trainer
Helien
02.2025 - Current
Vault Teller plus
Park State Bank
08.2023 - 01.2025
Cashier
Sinclair Gas Station
08.2020 - 08.2023
Deli Associate
Super One
03.2018 - 08.2020
Cashier
Walmart
07.2017 - 02.2018
Basic general education
Grand Rapids Area Learning Center
10.2012 - 01.2014