Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha O'Meara

Delton,MI

Summary

State-certified Nursing Assistant whose observant, reliable, possesses good bedside manner, and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient and caring nursing team member adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Waitress

Charles and Darl's Bar & Grill
05.2023 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Facilitated seamless dining experiences for large parties by coordinating orders and special requests.

Barista

Biggby
02.2022 - 04.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Restaurant Busser

Charles and Darl's Bar & Grill
06.2022 - 10.2022
  • Assisted with customer needs to eliminate staff burden during busy periods.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and condiments.

Member

Culvers
06.2021 - 08.2021
  • Developed strong relationships with members through active listening skills, understanding their needs, and offering tailored solutions when appropriate.
  • Assisted in maintaining a clean, organized facility that met safety standards while creating an inviting environment for members.
  • Addressed conflict resolution among members respectfully while adhering to organizational policies.
  • Efficiently processed payments using various payment methods.

Education

High School Diploma -

Delton Kellogg High School
Delton, MI
05.2024

No Degree -

Kellogg Community College, Battle Creek
04.2024

Skills

  • Strong leadership skills
  • Strong hygienic aptitude
  • Strong multitasking
  • Team Collaboration
  • Customer Service
  • Hospitality service expertise
  • Complex Problem-Solving

Certification

  • State-Certified Nursing Assistant (Completed June 2024).
  • American Red Cross: Basic Life Support/CPR Certification (Completed July 2024).

Timeline

Waitress

Charles and Darl's Bar & Grill
05.2023 - Current

Restaurant Busser

Charles and Darl's Bar & Grill
06.2022 - 10.2022

Barista

Biggby
02.2022 - 04.2023

Member

Culvers
06.2021 - 08.2021

High School Diploma -

Delton Kellogg High School

No Degree -

Kellogg Community College, Battle Creek
Samantha O'Meara