Samantha Orneck
Palm Bay,FL
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
4
4
years of professional experience
Work History
Student Admissions Representative
University of West Florida
09.2024 - 02.2025
- Assisted applicants with admissions packet and served as a point of contact throughout admissions process.
- Guided and supported faculty and staff in development of new programs.
- Answered phones, called prospects and handled initial email contacts for applicants.
- Developed and maintained business relationships with referring agencies to increase business opportunities.
- Led tours of facility for potential clients and families to highlight features and benefits.
- Cultivated engaged student population with successful orientation programs.
Barista
Dutch Bros
09.2024 - 02.2025
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
Cashier
Neighborhood Walmart
02.2023 - 06.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Shift Leader
Twisty Cone Ice Cream & Cakes
08.2021 - 08.2023
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Completed cash and credit card transactions accurately using POS software.
Education
Criminal Justice
The University of West Florida
Pensacola, FLSkills
- Marketing
- Student counseling
- Strong interpersonal skills
- Higher education
- Time management
- Cash handling
- Espresso machine operation
- POS system operation
- Speedy and efficient
Timeline
Student Admissions Representative
University of West Florida
09.2024 - 02.2025
Barista
Dutch Bros
09.2024 - 02.2025
Cashier
Neighborhood Walmart
02.2023 - 06.2024
Shift Leader
Twisty Cone Ice Cream & Cakes
08.2021 - 08.2023
Criminal Justice
The University of West Florida
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