Samantha Ortiz
Houston,TX
Overview
4
4
years of professional experience
Work History
Unarmed Security Officer
Ranger Guard & Investigations
Houston, TX
06.2024 - 02.2026
- Monitored premises to prevent and respond to security incidents.
- Conducted regular patrols to ensure safety and compliance with regulations.
- Implemented access control measures and verified visitor credentials.
- Responded promptly to alarms and emergencies, coordinating with law enforcement when necessary.
- Maintained detailed logs of daily activities and incidents for reporting purposes.
- Collaborated with management to improve security protocols based on observed vulnerabilities.
- Completed full building and grounds patrols to spot and investigate concerns.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
- Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
- Patrolled commercial property and associated parking garage.
Auto Parts Sales Associate
Top line Motors Inc
Houston, TX
08.2022 - 06.2024
- Auto Parts sales person specializes in selling, advising on, and sourcing replacement parts—particularly for vehicles or machinery—to retail or wholesale customers. They are responsible for identifying customer needs, managing inventory, processing orders, and offering technical expertise to ensure accurate, efficient, and profitable transactions. Specialized in advertising.
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment.
- Set price book to increase stock and product knowledge.
- Built rapport with clients by providing quality customer service and problem solving.
- Streamlined inventory management to eliminate the need for stock replenishment.
- Experience by selling on eBay, marketplace and car parts.com.
- Assisted in managing inventory levels, conducting regular stock checks to maintain accuracy.
- Processed customer transactions efficiently using point-of-sale systems to ensure timely service.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Stocked and managed stock of parts.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Handled returns and exchanges professionally, resolving issues quickly to maintain customer satisfaction.
- Examined returned parts for defects and exchanged defective parts or refunded money.
Education
High School Diploma -
Charlotte High School
Charlotte, TX05.2009
Skills
- Customer service
- Communication
- Computer literacy
- Time management
- Food service
- Bilingual
- Restaurant experience
- Microsoft excel
- Microsoft word
- Problem Solving
- Adaptability
- Team Work
- Perimeter security
- Perimeter patrol
- Team player
- Adaptable and flexible
- Honest and dependable
- Reliable and responsible
- Attentive and observant
- Punctuality
Languages
English
Spanish
Timeline
Unarmed Security Officer
Ranger Guard & Investigations
06.2024 - 02.2026
Auto Parts Sales Associate
Top line Motors Inc
08.2022 - 06.2024
High School Diploma -
Charlotte High School