Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Osborne

Summary

Dynamic security professional, excelling in investigation documentation and electronic surveillance. Known for superior customer service and a high level of integrity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

5
5
years of professional experience

Work History

Security Officer

Allied Universal Security Services
01.2022 - 03.2025
  • Reported suspicious activities and persons to law enforcement.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked and verified photo identification prior to granting facility access.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Examined doors, windows and gates to verify security.
  • Wrote detailed reports of all security breaches and investigations.
  • Issued access cards to authorized personnel to monitor access points.

Warehouse Worker

Amazon
08.2022 - 05.2023

Seasonal Position

  • Consistently lifted materials weighing as much as 40 pounds.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Maintained clean, orderly work environment free of hazards.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assembled pallets and crates for secure transportation of materials.
  • Print Tshirts, sort, pack and ship.

Retail Worker

Pampered Pet
01.2020 - 01.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Dog grooming

Education

Byron Highschool
Byron, IL

Certificate - Pharmacy

Kishwaukee
Malta, IL
12-2021

Skills

  • Investigation documentation
  • Personnel screening
  • Electronic surveillance
  • Visitor tracking
  • Superior customer service
  • Security guard license
  • FLUENT IN english
  • High level of integrity
  • Checkpoint management
  • General security
  • Cash handling
  • Shipping and receiving
  • Self-motivated and disciplined

Timeline

Warehouse Worker

Amazon
08.2022 - 05.2023

Security Officer

Allied Universal Security Services
01.2022 - 03.2025

Retail Worker

Pampered Pet
01.2020 - 01.2022

Byron Highschool

Certificate - Pharmacy

Kishwaukee