Samantha Oyloe
Williston,ND
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes. Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks.
Overview
15
15
years of professional experience
Work History
Office Assistant
Wolla Trucking and Wolla Oilfield Services
Williston, ND
09.2011 - 06.2022
- Maintained an organized filing system of paper documents and electronic files.
- Managed inventory of office supplies and placed orders when needed.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Provided administrative support to multiple departments as needed.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Managed daily office operations and maintained a clean and efficient workspace.
- Supported bookkeeping tasks such as invoicing, scanning and entering tickets into online billing system.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
Front Desk/Office Assistant
Williams County Social Services
Williston, ND
03.2010 - 09.2011
- Front Desk Customer Service-Answered incoming calls, directed calls to appropriate staff members, and took messages when necessary.
- Issued EBT funded cards
- Organized files, created documents, and maintained paper and electronic records for eligibility staff and family social services staff. Typed reports for them and spell checked and revised those reports printed and scanned.
- Maintained an organized front desk area by keeping it clean at all times.
- Greeted customers and provided customer service support.
- Provided administrative support for multiple departments within the organization.
- Handled confidential information in a professional manner as required by company policy.
Office Assistant
Diamond Resources
Williston, ND
01.2009 - 03.2010
- Maintained an organized filing system of paper documents and electronic files.
- Provided administrative support to multiple departments as needed.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Managed daily office operations and maintained a clean and efficient workspace.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
Front Desk Office Assistant
Northwest Human Resource Center
Williston, ND
11.2007 - 12.2008
- Received packages and sorted mail on a daily basis.
- Greeted customers and provided customer service support.
- Handled confidential information with discretion and sensitivity.
- Maintained an organized front desk area by keeping it clean at all times.
- Organized files, created documents, and maintained paper and electronic records.
- Provided administrative support for multiple departments within the organization.
- Scheduled appointments for clients using the office calendar system.
- Responded promptly to customer inquiries via phone or email.
Education
Associate of Arts - Liberal Arts And General Studies
Williston State College
Williston, ND05-2007
High School Diploma -
Trenton High School
Trenton, ND05-2004
Skills
- Office Administration
- Clerical Support
- File Maintenance
- Call handling
- Proofreading
- Administrative Support
- Data entry
- Mail handling
- Customer Service
- Invoice Processing
- Front Office Management
- Excel spreadsheets
Timeline
Office Assistant
Wolla Trucking and Wolla Oilfield Services
09.2011 - 06.2022
Front Desk/Office Assistant
Williams County Social Services
03.2010 - 09.2011
Office Assistant
Diamond Resources
01.2009 - 03.2010
Front Desk Office Assistant
Northwest Human Resource Center
11.2007 - 12.2008
Associate of Arts - Liberal Arts And General Studies
Williston State College
High School Diploma -
Trenton High School
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