Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha Padilla

Conroe

Summary

Diligent with solid background in managing front desk operations and ensuring smooth daily workflow. Proven ability to handle high-volume environments and effectively address guest inquiries and concerns. Demonstrated excellent communication and organizational skills to enhance guest experiences and support team objectives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Woof Gang Bakery and Grooming
05.2025 - Current
  • Maintained accurate visitor logs and security protocols, safeguarding premises.
  • Welcomed clients and managed appointment scheduling to optimize workflow and service delivery.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of front desk area, ensuring a welcoming environment.

Front Desk / TLC Attendant

ABC Pet Resort
03.2024 - 01.2025
  • Managed multi-line phone system, ensuring timely and efficient call routing.
  • Coordinated appointment scheduling for clients and staff, enhancing organizational flow.
  • Developed streamlined check-in process, improving guest experience and satisfaction.
  • Handled customer inquiries with professionalism, resolving issues promptly to maintain service quality.
  • Implemented office supply inventory system, reducing waste and ensuring availability of essentials.

Front desk

Mollys mutt house
10.2023 - 04.2024
  • Greeting customers, collect payments, schedule appointments, answer phone calls
  • Monitor lobby, make sure it’s clean.
  • Answer emails

Assistant Manager

Sunday press
01.2023 - 10.2023
  • Making sure company rules are followed by employees.
  • Keeping inventory
  • Money drop offs
  • Making sure everything up to health standards.
  • Running shifts as smoothly as possible
  • Providing customer support
  • Motivating staff during busy shifts
  • Training

Assistant manager

Dominos
09.2019 - 08.2021
  • Supervise employees to ensure company is represented well
  • Assign tasks to employees to keep business running smoothly
  • Create working schedule so employees know when they have to work
  • Recruit, interview and train new employees by focusing on necessary skills for the job

Education

College - Medical Assistant

UEI College-Fresno
Houston, TX

Associate Of Science - Veterinary Science

Penn Foster Career School
Scranton, PA

College - Phlebotomy

Oquirrh mountain phlebotomy school
Cypress, TX
04.2022

High school - undefined

Mt. Tallac High School
Fresno, CA
11.2019

Skills

  • Customer Service
  • Food Service
  • Food Preparation
  • Assistant manager experience
  • Management
  • Supervising Experience
  • Blood handling
  • Venipuncture
  • Patient care
  • Specimen handling
  • Butterfly needle technique
  • Patient confidentiality
  • Pet handling
  • Animal care
  • Patience and tolerance
  • Cleaning protocols
  • Basic maintenance
  • Animal enrichment
  • Time management
  • Telephone etiquette
  • Data entry
  • Problem-solving skills
  • Team collaboration
  • Appointment scheduling

Certification

Certified Phlebotomy Technician - April 2022

Timeline

Front Desk Receptionist

Woof Gang Bakery and Grooming
05.2025 - Current

Front Desk / TLC Attendant

ABC Pet Resort
03.2024 - 01.2025

Front desk

Mollys mutt house
10.2023 - 04.2024

Assistant Manager

Sunday press
01.2023 - 10.2023

Assistant manager

Dominos
09.2019 - 08.2021

College - Medical Assistant

UEI College-Fresno

College - Phlebotomy

Oquirrh mountain phlebotomy school

High school - undefined

Mt. Tallac High School

Associate Of Science - Veterinary Science

Penn Foster Career School

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