Samantha Padrick
Pasadena,MD
Summary
Efficient billing professional with 4 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
11
11
years of professional experience
Work History
Reimbursement Specialist Tier III /Team Leader
Maxim Healthcare Staffing
08.2020 - Current
- Evaluate billing processes to develop and implement modified techniques to maximize bill processing, increasing efficiency by 20%
- Generate and bill invoices and follow up with unpaid accounts, improved AR performance by 18% by staying in touch with clients and reminding them of upcoming payment deadlines
- Process invoices for approval and payment via email and third party portals (Rightsourcing/WAND/Fieldglass/Trio/Shiftwise VMS)
- Regular use of Microsoft Excel
- Active team meetings coordinating assistance between team members
- Proven ability to learn quickly and adapt to new situations.
- Managed multiple priorities effectively under high-pressure deadlines without compromising accuracy or quality of work output.
- Built proactive, client-specific edits into system to prevent future denials.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Excellent communication skills, both verbal and written.
Team Administrator/Phone Operator
Telerep
09.2016 - 08.2020
- Answer for over 400 accounts-all different prompts/forms
- Reservations/Legal/Medical/Service/Emergency/Scheduling
- Open to all accounts available
- Active from a satellite office maintaining a 100% accuracy rating
- Team lead/Admin supervisor
- Dispatch knowledgeable
- Conferencing with clients-In house meetings.
Customer service & sales
Cosmoprof
10.2012 - 09.2016
- Worked register & sales floor
- Open & closed store as well as deposits to the bank
- Attended multiple classes about products to understand their uses & better direct customers towards their needs
- Most requested sales representative
- Handled special orders and marketing for all in-store events and sales.
Education
High school or equivalent -
CHURCHVILLE RISING SUN CHRISTIAN ACADEMY
09.2012
Skills
- Customer service support
- Schedule Management
- Team Collaboration
- Invoice Generation
- Billing statement review
- Team Leader
- Outstanding customer service
- Data Analysis
- Relationship Building
- Computer friendly (Windows/Mac)
- Quick learner-can adapt to any condition
- Experience in managing & training
- Quality Control
Personal Information
Title: Reimbursement Specialist Tier III
Timeline
Reimbursement Specialist Tier III /Team Leader
Maxim Healthcare Staffing
08.2020 - Current
Team Administrator/Phone Operator
Telerep
09.2016 - 08.2020
Customer service & sales
Cosmoprof
10.2012 - 09.2016
High school or equivalent -
CHURCHVILLE RISING SUN CHRISTIAN ACADEMY
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