Samantha Patterson
La Marque,TX
Summary
Authorized to work in the US for any employer.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Dedicated,
and professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Helpful Patient Transporter with hands-on experience escorting patients throughout medical facilities. Patient-oriented and compassionate with strong attention to patient safety and care. Excellent bedside manner and outstanding verbal and written communication skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Transport Driver
ABC Priority Care Transportation
12.2019 - 11.2020
- My position consist of properly restraining patients wheelchairs for a safe and secure transport.
- Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
- Accepted daily patient transport assignments and drove ambulance with medical personnel to patient location.
- Maintained flexible availability to accommodate on-call hours.
- Assisted patients onto ambulance gurney and with transfer into ambulance.
- Completed mechanical checklist prior to each shift, monitoring functionality of ambulance.
- Documented and reported mechanical issues to appropriate service personnel.
- Reported facts concerning accidents or emergencies to hospital personnel and law enforcement officials.
- Assessed ambulance for cleanliness and properly stocked with first aid and medical supplies.
- Administered first aid such as bandaging, splinting and oxygen support.
- Restrained violent or non-compliant patients in emergency situations.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Cashier and Customer Service representative
Snow king
01.2009 - 12.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained cash drawer of $1500 or more per shift.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Conducted inventory counts by adding each item in stock and documenting in computer.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Mattress Sales Associate
Snooze Mattress Company
08.2022 - Current
- Researched furniture materials and suggested pieces to clients based on budget and want.
- Communicated with clients to find and design layout best suited for client needs and location.
- Updated customers on scheduled deliveries of furniture to homes.
- Followed up with clients after installation and delivery to gauge customer satisfaction.
- Pressure mapped customers to custom fit them for a mattress based and their body type and medical issues.
Education
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Ball High School
Skills
- Customer Service Skills — Proficient
- Measures a candidate's skill in evaluating approaches to customer service & satisfaction
- Full results: Proficient
- Critical Thinking Skills — Proficient
- Measures a candidate’s ability to use logical approaches when solving problems
- Measures a candidate's ability to arrange and manage files or records using a set of rules
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
- Development in any professional field
- Proper Equipment Transportation
- Customer Satisfaction
- Equipment Cleaning and Inspection
- Patient Transport
- Emergency Situations
- Customer Experience
Certification
Crew Member
Food Service
Cash Handling (10+ years)
Basic Math
Driving
Certifications and Licenses
CPR/First Aid
January 2020 to January 2022
Driver's License
November 2013 to November 2028
Assessments
Timeline
Mattress Sales Associate
Snooze Mattress Company
08.2022 - Current
Patient Transport Driver
ABC Priority Care Transportation
12.2019 - 11.2020
Cashier and Customer Service representative
Snow king
01.2009 - 12.2019
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Ball High School
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