Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Samantha Pena

Samantha Pena

Abilene,TX

Summary

Outgoing Direct Care Worker experienced with patients with disabilities and acute ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement.

Overview

11
11
years of professional experience

Work History

Caregiver

Visiting Angles
Abilene, Texas
02.2022 - 01.2025
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Assisted with meal planning to meet nutritional plans.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Monitored vital signs, including blood pressure, temperature and pulse rate.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Helped clients get in and out of beds and wheelchairs.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Provided emotional support to clients during difficult times.
  • Coordinated transportation services for clients when necessary.
  • Drove clients to doctors' appointments and social outings.

Cashier

Chicken Express
Early, Texas
04.2014 - 02.2022
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Performed other duties as assigned by management.
  • Maintained work area and kept cash drawer organized.
  • Used suggestive selling techniques to promote add-on sales.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Built and maintained productive relationships with employees.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.

Production Worker

Danhil Container II
Brownwood, TX
11.2016 - 01.2017
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Tracked production data such as number of items produced per hour, day, week.
  • Communicated with team members regarding tasks assigned during shift.
  • Cleaned up work area at end of shift to maintain safe working environment.
  • Reported any issues to supervisor immediately for resolution.
  • Calibrated machines to adhere to quality standards and maintain required productivity levels.

Cashier

Walmart
Brownwood, Texas
03.2015 - 08.2016
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed other duties as assigned by management.
  • Maintained work area and kept cash drawer organized.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Built and maintained productive relationships with employees.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Welcomed customers, offering assistance to help find store items.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Scanned items and checked pricing on cash register for accuracy.
  • Collected payments and provided accurate change.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Accepted cash and credit card payments, issued receipts and provided change.

Education

High School Diploma -

Brownwood High School
Brownwood, Texas
05-2015

Some College (No Degree) -

Ranger Cosmetology
Brownwood, Texas

Skills

  • Compassionate client care
  • Documentation
  • Medication coordination
  • Patient care
  • Personal hygiene assistance
  • Safety awareness
  • Progress documentation
  • Complex Problem-solving
  • Verbal and written communication skills
  • Transportation services
  • Patient care and companionship
  • Indirect patient care
  • Adaptability and flexibility
  • HIPAA compliance
  • Client documentation
  • Housekeeping tasks
  • Flexible schedule
  • At-home care instruction
  • PPE usage
  • Medical office administration
  • Team collaboration
  • Mobility assistance
  • Alzheimer's care
  • Incapacitation care
  • Disability support
  • Dementia care
  • Care plan assessment
  • Medication administration
  • Compassion and empathy
  • Medication and appointment reminders
  • Dependable and responsible
  • Daily living assistance
  • Housekeeping
  • Time management
  • Patient companionship
  • Case management experience
  • Patient assessments
  • First aid and safety
  • Medical record-keeping
  • State regulations
  • Client transportation
  • Verbal and written communication
  • Daily living activities assistance
  • Heavy lifting
  • Empathetic listening
  • Meal preparation
  • Strong ethics
  • Product restocking
  • Product knowledge
  • Payment collection
  • Multitasking and organization
  • Cash management
  • Cash register operation
  • Currency counting
  • Customer relations
  • Inventory restocking
  • Customer service excellence
  • Customer service
  • Merchandise restocking
  • Identification checks
  • Point-of-sale system
  • Gift card handling
  • Staff training
  • Liquor regulations and compliance
  • Product recommendations
  • POS systems
  • Visual merchandising
  • Customer assistance
  • Patience and empathy
  • Loyalty program promotion
  • Work ethic and integrity
  • Supportive companionship
  • ADL assistance
  • Direct patient care
  • Care plan management
  • Compassionate care
  • Relationship building
  • Elderly care

Languages

English
Full Professional
Spanish
Limited

Timeline

Caregiver

Visiting Angles
02.2022 - 01.2025

Production Worker

Danhil Container II
11.2016 - 01.2017

Cashier

Walmart
03.2015 - 08.2016

Cashier

Chicken Express
04.2014 - 02.2022

High School Diploma -

Brownwood High School

Some College (No Degree) -

Ranger Cosmetology
Samantha Pena