Samantha Pender
McHenry,IL
Summary
Adaptable professional with experience in towing, property service, and customer support. Strong background in inspections, safety checks, and communication with dispatch, residents, and management. Ready to support efficient operations and dependable service.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Tow Truck Driver
B&B Auto
Spring Grove, Illinois
07.2025 - 10.2026
- Answered roadside calls and loaded vehicles from accident and breakdown scenes.
- Towed disabled vehicles using flatbeds and wheel lifts, ensuring safe transport for B&B Auto customers.
- Secured vehicles with straps and blocks, maintaining stability and safety during transport.
- Inspected tow trucks before shifts, identifying and reporting mechanical issues to B&B Auto dispatch for timely resolution.
Resident Service Associate
Cunat
Woodstock , IL
06.2022 - 07.2025
- Supported move-in and move-out procedures for apartment units.
- Conducted property inspections and reported safety concerns.
- Assisted residents with service issues and follow-up communication.
- Coordinated maintenance requests with management and service staff.
- Communicated community rules and policy changes to residents.
Education
Haas CNC Certification - Computer Numerical Control
Technology & Manufacturing Association
Schaumburg, IL03-2017
High School Diploma -
Mchenry West Campus
McHenry, IL05-2014
Skills
- Tow truck operation
- Flatbed operation
- Vehicle recovery
- Tow rigging
- Vehicle inspection
- Customer assistance
- Work order systems
- Property inspections
- Move in support
- Safety reporting
- Community procedures
Certification
- Class C Driver's License
- Haas CNC certification
Affiliations
- Housekeeper 10 years of professional cleaning experience
Timeline
Tow Truck Driver
B&B Auto
07.2025 - 10.2026
Resident Service Associate
Cunat
06.2022 - 07.2025
Haas CNC Certification - Computer Numerical Control
Technology & Manufacturing Association
High School Diploma -
Mchenry West Campus