Ensured integrity of general ledger accounts through regular reconciliations, adjustments, and detailed documentation.
Streamlined month-end closing procedures, reducing time spent on manual tasks and increasing efficiency.
Facilitated cross-functional collaboration by partnering with other departments on special projects aimed at improving overall company performance.
Mentored junior team members in accounting best practices, fostering a positive work environment and professional development opportunities.
Managed accounts payable and receivable functions with a focus on timely payment processing while minimizing bad debt exposure.
Managed payroll data entry and processing for 38 employees to comply with predetermined company guidelines.
Managed payroll data entry and processing for 25 to 38 employees to comply with predetermined company guidelines.
Billing/Leasing Coordinator
LDI Connect ToolBox
01.2022 - 03.2023
Review bills for accuracy and process bills into the billing system.
Assist in preparing bills based on the client's requirements and provide appropriate documentation and exhibits if needed.
Assist in the compilation of analysis of project budgets, backlogs, monthly revenue accruals and unbilled/deferred revenue balances for accuracy and proper accounting treatments.
Investigate and resolve payment discrepancies.
Manage delinquent accounts; Contact customers for payment requests of outstanding invoices.
Perform interest rate setting and check scanning to support accounting tasks.
Manage daily operations of a busy leasing office, including scheduling appointments, processing applications.
Make suggestions regarding promotions, advertisements and branding to attract new clients.
Cash Officer/Customer Service Manager
Bloomingdale's
07.2020 - 01.2022
Reviewed financial statements, sales reports, and other performance data to measure productivity.
Ensured compliance with company policies and procedures related to cash office operations.
Developed strategies to reduce overages and shortages and improve overall efficiency of the cash office.
Prepared weekly payroll summaries for submission to Human Resources department.
Developed strong customer service skills by responding to clients' inquiries in a timely manner and resolving any issues that arose.
Investigated fraudulent activity reported by customers or employees.
Monitored cashier performance, identified areas for improvement, and provided coaching as needed.
Developed training materials for new hires in order to educate them on proper cash handling techniques.
Provided guidance on how best to handle difficult customer situations.
Prepared staff work schedules and assigned specific duties.
Set and implemented strategic goals and initiatives to align company with mission, values, and vision.
Created an environment of open communication between departments that improved collaboration among teams.
Brand Ambassador
Capital One
02.2018 - 01.2020
Handled cash transactions accurately according to established banking protocols.
Conducted market research to gain insights into current trends in the industry.
Assisted in the training of new employees on branch policies, procedures, and systems.
Demonstrated strong problem-solving abilities to resolve customer inquiries efficiently and effectively.
Education
Master of Arts - Technology Management & Innovation
NYU Tandon
Brooklyn, NY
01-2027
Bachelor of Arts - Accounting
Queens College
Flushing, NY
06-2020
Associate of Science - Business Administration And Management
Medgar Evers College
Brooklyn, NY
06-2018
Timeline
Assistant Controller
Reilter Kailas & Rosenblatt LLP
03.2023 - Current
Billing/Leasing Coordinator
LDI Connect ToolBox
01.2022 - 03.2023
Cash Officer/Customer Service Manager
Bloomingdale's
07.2020 - 01.2022
Brand Ambassador
Capital One
02.2018 - 01.2020
Master of Arts - Technology Management & Innovation
NYU Tandon
Bachelor of Arts - Accounting
Queens College
Associate of Science - Business Administration And Management