Samantha Peralta
Santa Rosa,CA
Summary
Motivated and dependable professional with 5 years of customer service experience in fast-paced environments. Proven ability to manage high-volume interactions, maintain professionalism under pressure, and ensure positive customer experiences. Skilled in communication, multitasking, and maintaining organized workflows. Quick learner with a strong work ethic and commitment to growth.
Overview
4
4
years of professional experience
Work History
Counter Server
Panda Express Restaurant
11.2024 - Current
- Provided exceptional customer service in fast-paced environment, ensuring positive experiences for all patrons.
- Processed cash and electronic payments accurately, maintaining integrity in transactions.
- Prepared and served food and beverages following health and safety regulations to uphold quality standards.
- Assisted in inventory by restocking supplies promptly to avoid shortages during peak hours.
Barista
STARBUCKS COFFEE COMPANY
07.2021 - 03.2023
- Operated espresso machines and brewing equipment to prepare high-quality beverages.
- Provided exceptional customer service, ensuring a welcoming environment for all patrons.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in inventory management, restocking supplies as needed for daily operations.
Caregiver
IHSS In Home Support Services
09.2022 - 01.2023
- Assisted clients with daily living activities, enhancing comfort and independence.
- Administered medication and monitored health conditions to ensure well-being.
- Developed personalized care plans in collaboration with healthcare professionals.
- Provided emotional support and companionship, fostering positive relationships.
Sales Associate
Ulta Beauty Inc.
09.2022 - 11.2022
- Assisted customers in product selection, enhancing overall shopping experience and satisfaction.
- Processed transactions efficiently, ensuring accuracy and prompt service at point of sale.
- Maintained merchandise displays, optimizing layout to attract customer attention and drive sales.
- Collaborated with team members to achieve daily sales targets through effective communication and strategy.
Education
Esthetician License - Beauty
International Institute of Cosmetology
Oakland, CAHigh school diploma - undefined
Santa Rosa High School
Santa Rosa, CA09.2025
Skills
- Point of sale operations
- Barista skills
- Food prep and hygiene
- Customer interaction
- Sanitation practices
Languages
English - Fluent
tigrinya - Fluent
Timeline
Counter Server
Panda Express Restaurant
11.2024 - Current
Caregiver
IHSS In Home Support Services
09.2022 - 01.2023
Sales Associate
Ulta Beauty Inc.
09.2022 - 11.2022
Barista
STARBUCKS COFFEE COMPANY
07.2021 - 03.2023
High school diploma - undefined
Santa Rosa High School
Esthetician License - Beauty
International Institute of Cosmetology