Samantha Perez
Montebello,CA
Overview
11
11
years of professional experience
Work History
Assistant Case Manager
Carpenter & Zuckerman
Beverly Hills
10.2022 - Current
- Maintain confidentiality of all documents related to cases and clients.
- Attend trainings related to case management topics in order to stay current on best practices.
- Answer questions from coworkers regarding company policies and procedures.
- Answer and direct phone calls to appropriate staff members.
- Organize and schedule meetings and appointments for management.
- Maintain client files according to established protocols.
- Train staff on office procedures and case-specific duties.
Eyelash Technician
Ilashedbysam
Montebello
12.2016 - Current
- Inspect client's natural lashes prior to applying any new extensions to ensure they are healthy enough for a safe application process.
- Clean and sanitize tools and equipment between each client appointment.
- Maintain client records and scheduled appointments as needed.
- Maintain a clean work area at all times by wiping down surfaces before and after each service.
Vendor
GUESS Watches
West Covina
07.2015 - 09.2016
- Assisted in the development of policies and procedures related to vendor oversight.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Reset store displays for special events and seasonal merchandise changes.
- Listened to customer needs to identify and recommend best products and services.
Sales Associate
Forever 21
Montebello
11.2013 - 12.2014
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Attended weekly team meetings to review performance goals and objectives.
Education
High School Diploma -
Garfield High School
Los Angeles, CA06-2013
Skills
- Leadership
- Adaptability
- Record keeping
- Attention to Detail
- Follow-up skills
- Time Management
- Computer Skills
- Administrative tasks
Timeline
Assistant Case Manager
Carpenter & Zuckerman
10.2022 - Current
Eyelash Technician
Ilashedbysam
12.2016 - Current
Vendor
GUESS Watches
07.2015 - 09.2016
Sales Associate
Forever 21
11.2013 - 12.2014
High School Diploma -
Garfield High School
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