Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with a results-driven approach.
Overview
16
16
years of professional experience
Work History
Omni Channel Design Services Manager
Wayfair.com
10.2021 - Current
Increased team productivity by implementing streamlined processes and effective communication strategies necessary for scaling the business from 8 million to 107 million within 12 months.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
In-State Business Development Project Manager
Kansas Department Of Commerce
09.2020 - 10.2021
Expanded client base by identifying and targeting new business opportunities contributing to 1 billion dollars in economic growth for the State of Kansas.
Established relationships with key decision-makers within local business organizations to promote growth and retention.
Streamlined operational efficiencies by delivering recommendations for location-based account coding and continual contact initiatives.
Negotiated, prepared, and signed contracts with business owners.
Secured lucrative contracts through persuasive presentations and skillful negotiations with potential clients.
Executive Director of Sales
Kitchen Saver, HBC Home Solutions Inc.
12.2019 - 08.2020
Grew market penetration and sales figures by pivoting sales platform to digital format resulting in largest first quarter earning in company history
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
Owned all aspects of sales planning, development, and team and account management for organization
Led development of strategy for business growth and territory expansion
Designed sales division training program to ensure consistent on-boarding practices
Increased organizational efficiency by streamlining processes and implementing new systems.
Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
District Service Sales Manager
Lowe's Companies Inc
06.2008 - 12.2019
Drove sales resulting in 30% growth over previous fiscal year in market of over 400 million yearly sales
Developed new process for employee evaluation which resulted in increased sales close rates with smaller attrition rate
Worked directly with Centralized Production Office, Operational Leadership, and Outside sales teams to achieve 36% increase in client satisfaction ratings
Implemented marketing strategies which resulted in 11% growth of customer base
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Education
Indiana University - Purdue University Indianapolis
Indianapolis, IN
2007
Skills
Business process optimization
Multi-unit sales leadership
Market and competitive analysis
Implementation planning
Sales Strategy
Proposal Development
Client Acquisition
Competitive Analysis
Relationship Management
Risk Assessment
Timeline
Omni Channel Design Services Manager
Wayfair.com
10.2021 - Current
In-State Business Development Project Manager
Kansas Department Of Commerce
09.2020 - 10.2021
Executive Director of Sales
Kitchen Saver, HBC Home Solutions Inc.
12.2019 - 08.2020
District Service Sales Manager
Lowe's Companies Inc
06.2008 - 12.2019
Indiana University - Purdue University Indianapolis