Summary
Overview
Work History
Education
Skills
License
Timeline

Samantha Perrin

Beaverton

Summary

Experienced Nursing Home Administrator with a strong background in managing skilled nursing facilities and social services programs. Adept at leading teams to deliver high-quality care, optimizing operational efficiency, and ensuring regulatory compliance. Proven track record in overseeing daily operations, financial management, and resident care, with a focus on fostering compassionate environments for both residents and staff. Skilled in developing and executing strategic plans, managing budgets, and enhancing care outcomes. A collaborative leader who builds effective partnerships with multidisciplinary teams, external stakeholders, and families to promote resident satisfaction and organizational success. Holds a Master of Science in Management and Leadership, with a deep commitment to continuous improvement in healthcare settings.

Overview

10
10
years of professional experience

Work History

Nursing Home Administrator

Sapphire at Rivers Edge
02.2022 - 03.2025
  • Provide visionary leadership, fostering a culture of compassion, teamwork, and excellence to ensure high standards of care and operational efficiency.
  • Oversee daily operations, including financial management, staffing, resident care, and regulatory compliance to ensure smooth service delivery.
  • Collaborate with the Director of Nursing and department heads to optimize clinical outcomes, streamline processes, and achieve operational goals.
  • Monitor facility performance metrics, identifying areas for improvement and implementing corrective actions to enhance care quality and efficiency.
  • Develop and manage the annual budget, ensuring resource allocation supports operational goals and financial sustainability.
  • Ensure compliance with state, federal, and local regulations, safeguarding the facility's legal standing and operational integrity.
  • Promote positive relationships with residents, families, staff, and stakeholders to enhance satisfaction, morale, and community engagement.
  • Oversee facility maintenance, staff training, and policy implementation to maintain a safe, comfortable environment and high levels of care and satisfaction.

Social Services Director

Fernhill Estates
03.2020 - 02.2022
  • Direct and oversee the social services program, ensuring compliance with regulations to meet the psychosocial needs of residents and creating individualized care plans based on assessments.
  • Collaborate with leadership, residents, families, and physicians to develop and implement discharge plans, and ensure timely communication and coordination of home health, hospice, and other external services.
  • Manage Medicare and Medicaid processes, including issuing notices, completing required documentation, and coordinating services to ensure proper billing and coverage.
  • Act as a resident advocate, managing grievances, ensuring resident rights are respected, and promoting access to mental health services and community resources.
  • Coordinate ancillary services, such as dental and ophthalmology care, and arrange for durable medical equipment and personal items to enhance residents’ comfort and quality of life.
  • Participate in leadership meetings, contribute to quality assurance initiatives, and collaborate with the clinical team to ensure effective behavioral health interventions and resident support.

Case Manager

Genetech
09.2019 - 02.2020
  • Answered questions about a specific drug over the phone
  • Utilized my customer services skills
  • Processed insurance information for the new year for Medicare patients receiving the drug
  • Assisted those who were receiving the drug on how to apply for financial assistance

Case Manager

Clatsop Community Action
05.2016 - 03.2019
  • Collaborate with community agencies (e.g., Department of Human Services, Worksource Oregon, Housing Authority) to provide wraparound services to clients.
  • Assist low-income and homeless individuals in obtaining housing and negotiate landlord/tenant issues to promote self-sufficiency.
  • Maintain accurate documentation for households in housing programs and conduct monthly housing visits to ensure ongoing support.
  • Coordinate and manage 100 volunteers for the Project Homeless Connect event, and implement the Energy Assistance Program, distributing $500,000 in funding across Clatsop County.
  • Train new hires in housing programs and handle difficult client situations using de-escalation techniques, aligned with CCA goals.
  • Support the Executive Director at fundraising events and present program updates to the CCA Board.

AmeriCorps VISTA

Clatsop County Public Health Dept
05.2015 - 04.2016
  • Assisted community agencies with creating and maintaining worksite wellness programs
  • Facilitated monthly community meetings to bring partner agencies together to discuss how to better assist vulnerable populations
  • Created and implemented a public information campaign about various awareness programs
  • Participated in various volunteer opportunities that allowed me to continue growing my network

Education

Master of Science - Management and Leadership

Western Governors University, Salt Lake City, UT
06.2019

Bachelor of Science - Interdisciplinary Studies in Social Sciences, Health and Society, History

Michigan State University, East Lansing, MI
12.2014

Skills

  • Staff Development
  • Leadership
  • Project Management
  • Regulatory Compliance
  • Financial/Budget Management
  • Cross-Functional Collaboration
  • Crisis Management
  • Data Analysis & Reporting
  • Strategic Planning & Execution
  • Mental Health First Aid
  • Trauma Informed Care
  • CPR Certified

License

Nursing Home Administrator, 08/01/22

Timeline

Nursing Home Administrator - Sapphire at Rivers Edge
02.2022 - 03.2025
Social Services Director - Fernhill Estates
03.2020 - 02.2022
Case Manager - Genetech
09.2019 - 02.2020
Case Manager - Clatsop Community Action
05.2016 - 03.2019
AmeriCorps VISTA - Clatsop County Public Health Dept
05.2015 - 04.2016
Michigan State University - Bachelor of Science, Interdisciplinary Studies in Social Sciences, Health and Society, History
Western Governors University - Master of Science, Management and Leadership
Samantha Perrin