Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Samantha Pierce

Pawleys Island,SC

Summary

Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

8
8
years of professional experience

Work History

Team Member

Chick-fil-A
09.2022 - Current
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.

Sales Associate

Walmart
05.2020 - 11.2022
  • Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
  • Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.

Sales Associate

Publix
08.2015 - 04.2020
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Education

Bachelor of Arts - History

Coastal Carolina University
Conway, SC
12.2025

Associate of Arts - Teacher Education

Horry-Georgetown Technical College
Conway, SC
05.2022

Associate of Arts - Art History

Horry Georgetown Technical College
Conway, SC
05.2020

Skills

  • Workplace Safety
  • Complaint Resolution
  • Cash Handling
  • Equipment Operation
  • Clear Communication
  • Attention to Detail
  • Staff Education and Training

Accomplishments

    I was a Girl Scout from Kindergarten to my senior year, I received the highest award for being a Scout, the Gold Award (which is equivalent to a Boy Scout Eagle Award). I was also a Venture Scout and received the Cameron Ahalt Remembrance Award for outstanding leadership.

Timeline

Team Member

Chick-fil-A
09.2022 - Current

Sales Associate

Walmart
05.2020 - 11.2022

Sales Associate

Publix
08.2015 - 04.2020

Bachelor of Arts - History

Coastal Carolina University

Associate of Arts - Teacher Education

Horry-Georgetown Technical College

Associate of Arts - Art History

Horry Georgetown Technical College
Samantha Pierce