Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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SAMANTHA PINTER

6885 South Timber Ridge Lane #7205 Oak Creek,WI

Summary

Dedicated and experienced sales professional, seeking a company that strives to help others. Organized and driven, with expertise in multiple fields and an enthusiasm for progressing an advanced manufacturing skill set. Recognizes the importance of the relationship-building aspects of customer service and optimism in company morale. History of growing within each role, ability to cross-train while maintaining consistent and effective workflow.

Overview

13
13
years of professional experience

Work History

Inside Sales

UPC-MARATHON
Oak Creek, WI
08.2023 - Current
  • Placing orders and quotes for heat treating equipment. This includes meters, sensors, analyzers, compressors, probes, generators, and spares parts.
  • Following up on existing quotes, repairs, and orders to see how equipment is working for customer. Making phone calls to push lease programs, and confirming customer records are current.
  • Sending out monthly hand written letters thanking customer for orders with a personal touch to it.
  • Attending service visits with our tech. Taking photos of furnaces and equipment to build customers spreadsheets for easy future ordering.
  • Receiving in daily returns (RMA's), and sorting outstanding RMA's up to 5+ years with the goal to get the company organized and up to date.
  • Making calls to customers to confirm records are current.
  • Working with production to build heat treat equipment, assisting with flow meter calibration, and filing during down time.
  • Production responsibilities outside of position requirements. Trust and proven capability to cross-train with productivity and team-mentality in mind.
  • Willingness to expand on internal functions and help departments in need to keep up production efficiency.
  • Promotes a familial work environment, and positive group communication and morale.

Independent Photographer & Graphic Designer
Oak Creek, WI
07.2012 - Current
  • Turning a fun hobby into a side source of income, and carrying this with me to my experience at E.L. Simeth Company. Shooting photos of families, pets, weddings, engagements and much more. Designing ads for businesses, along with campaign advertisements for an elected politician.

Aftermarket Sales

Lippmann
Milwaukee, WI
09.2022 - 08.2023
  • Field requests for manufacturing parts and service quotations.
  • Provide customers with quotes including price and lead time. Determine pricing, percentages, quantities, etc.
  • Process intercompany orders and maintain parts pricing and sales margins.
  • Arrange customer shipments in conjunction with the shipping department. Track backlogged shipments ensuring they are scheduled to arrive on time.
  • Create customs invoices using excel.
  • Review CAD/3D drawings along with spreadsheets to determine parts needed.
  • Recognizing and documenting safety hazards, attending company-wide safety meetings and promoting effective solutions for communal work environment.
  • Provide excellent communications skills with customers, while keeping up with a fast paced environment.

Customer Service / Sales and Applications

E.L. Simeth
Milwaukee, WI
08.2017 - 09.2022
  • Ordering parts, tools, and components for manufacturing facilities.
  • Answering phone calls, and emails in a timely manner.
  • Utilizing resources such as catalogs and spreadsheets to fulfill customer requests and determine percentages, lengths, and pricing.
  • Organizing and filing invoices and providing help to the accounts receivable department.
  • Creating ads such as flyers and postcards which requires knowledge in both photography and Adobe InDesign.

Property Manager

Public Storage
Milwaukee, WI
10.2015 - 07.2017
  • Overseeing the grounds of a 200+ unit storage facility, making prompt decisions, and daily bank runs. Security of location and point of contact for auctions and liaison to contract services.
  • Administrative management of rentals, making collection calls, cash handling, and selling merchandise.
  • Providing excellent service to help customers through what can be a very stressful time.

Cashier / Sales Associate

Value Village Thrift Store
St. Francis, WI
09.2012 - 10.2015
  • Greeting customers with a smile while providing fast and friendly service.
  • Maintaining an organized store, collecting payments correctly, and accurately counting a drawer at the end of the day.
  • Encouraging customers to make purchases by helping them decide on outfits, accessories, etc.

Education

High School -

The Alliance School
01.2013

High School -

Greendale High School
01.2011

Skills

  • 8 years of manufacturing sales and AR/AP experience and 12 years of experience in client-driven customer service roles
  • Reliable, loyal and effective skills in customer retention and high level of support with active communication
  • Background of many internal operating systems and the ability to grow knowledge in new with applied literacy and accuracy

Hobbies and Interests

Student of American Karate throughout youth and earned a Fifth Degree Black Belt at Rob Serrano’s Martial Arts America. Involved in sports as a basketball point guard, soccer forward, and goalie. Passion for visual arts, food, and always up for a physical challenge

Timeline

Inside Sales

UPC-MARATHON
08.2023 - Current

Aftermarket Sales

Lippmann
09.2022 - 08.2023

Customer Service / Sales and Applications

E.L. Simeth
08.2017 - 09.2022

Property Manager

Public Storage
10.2015 - 07.2017

Cashier / Sales Associate

Value Village Thrift Store
09.2012 - 10.2015

Independent Photographer & Graphic Designer
07.2012 - Current

High School -

The Alliance School

High School -

Greendale High School
SAMANTHA PINTER