Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Samantha Popejoy

Harrison,AR

Summary

Skilled Pharmacy Technician with background in medical prescription assistance and customer service. Experience includes managing medication inventory, providing patient counseling, and assisting pharmacists with prescription fulfillment. Strong communication skills, knowledge of pharmacy law and ethics, ability to manage multiple tasks simultaneously highlight abilities. Previous roles have showcased commitment to patient care, efficiency improvement in workflow management, and fostering relationships with healthcare providers. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walmart
Harrison, AR
07.2021 - Current
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Received payment from customers and processed credit card transactions when necessary.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Restocked shelves with new supplies of medications as needed.
  • Provided education materials about medications to patients upon request.
  • Assisted in training new employees on pharmacy procedures.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Prepared prescription transfers to other pharmacies.
  • Monitored prescription refill requests and communicated with patients regarding their status.

Crew Member

McDonald's
Harrison, AR
04.2021 - 07.2021
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Adhered to health department regulations regarding food handling procedures.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Resolved customer complaints in a professional manner.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Checked expiration dates on all products before serving them to customers.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Wiped down tables and equipment, swept and refilled stock.
  • Served food quickly for positive guest experiences.
  • Organized and restocked supplies to support operations and team productivity.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Took orders from patrons and input selections into store computer system.
  • Packed fast food products in approved containers, cups, and bags.
  • Presented orders to guests within anticipated service times.

Deli Clerk

CashSaver 870
Harrison, AR
06.2020 - 04.2021
  • Greeted customers in a friendly and professional manner.
  • Maintained cleanliness of the deli area and equipment.
  • Prepared all food orders according to customer specifications.
  • Stocked shelves with fresh items daily.
  • Rotated product on shelves to ensure freshness.
  • Adhered to health and safety standards while preparing food.
  • Trained new employees on proper handling of food, safety protocols, and customer service techniques.
  • Assisted customers with selecting products from the deli case or menu board.
  • Operated cash register accurately and efficiently for customer transactions.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
  • Provided accurate pricing information when requested by customers.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
  • Followed company recipes for preparing foods such as soups, salads, sandwiches.
  • Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
  • Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
  • Inspected labels on deli products to verify accuracy of pricing.
  • Utilized point-of-sale system to process payments from customers.
  • Resolved customer complaints in a timely manner while maintaining a polite demeanor.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
  • Sliced meats and cheeses and weighed deli items for customers.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Responded to customer questions regarding product availability.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Maintained safe food handling practices to prevent germ spread.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Scrubbed and polished counters to remove debris and food.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Assembled and served meals according to specific guest requirements.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.

Associate

Home Depot
Harrison, AR
06.2019 - 09.2019
  • Verified credit card charges against purchase receipts for accuracy.
  • Reported any discrepancies or errors in pricing or inventory levels to management.
  • Helped customers locate items within the store using the inventory system.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Encouraged customers to sign up for loyalty programs or store credit cards.
  • Provided customer service support for inquiries, complaints, and returns.
  • Performed cash register functions accurately and efficiently.
  • Processed payments using point-of-sale systems.
  • Maintained an up-to-date knowledge of store promotions, specials, events..
  • Built relationships with customers by providing friendly customer service.
  • Greeted customers to determine wants or needs.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Answered store and merchandise questions and led customers to wanted items.

Cashier

Freds
Harrison, AR
08.2018 - 06.2019
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

High School Diploma -

Alpena High School
Alpena, AR
05-2017

Skills

  • Billing support
  • Insurance Billing
  • Prescription Filling
  • Supply Restocking
  • Order Verification
  • Regulatory Compliance
  • Medication Dispensing
  • FDA compliance
  • Point of sale systems proficiency
  • Resolving customer issues
  • OTC Recommendations
  • Labeling prescriptions
  • Problem-solving skills
  • FDA Drug Safety Guidelines
  • Team Collaboration
  • Pharmacy operations
  • Ordering and stocking medications
  • HIPAA
  • Proper labeling procedures
  • Processing payments
  • Verifying orders
  • Stocking shelves
  • Product Recommendations
  • Payment Collection
  • ID Verification
  • Customer Assistance
  • Payment Processing
  • Returns processing
  • Cash Handling
  • Customer Service
  • Cash Register Operation
  • POS Systems
  • Currency counting
  • Cash Management
  • Liquor Law Compliance
  • Money Handling
  • Written and verbal communication
  • Time management skills
  • Credit and cash transactions
  • Cleaning and sanitizing
  • Merchandise Restocking

Certification

Pharmacy Technician Licence December 2023

References

References available upon request.

Timeline

Pharmacy Technician

Walmart
07.2021 - Current

Crew Member

McDonald's
04.2021 - 07.2021

Deli Clerk

CashSaver 870
06.2020 - 04.2021

Associate

Home Depot
06.2019 - 09.2019

Cashier

Freds
08.2018 - 06.2019

High School Diploma -

Alpena High School

Similar Profiles

CREATE PROFILE
Samantha Popejoy