Motivated professional with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the customer experience.
Overview
5
5
years of professional experience
Work History
Sales/Event Assistant
The Cornivore Popcorn
Albuquerque, NM
03.2023 - 05.2024
Sold and served popcorn to customers.
Set up and packed up event equipment, leaving area clean and tidy.
Monitored, maintained or secured inventory to reduce loss.
Collaborated with colleagues on developing innovative ideas for enhancing guest experience at future events.
Ensured compliance with safety regulations and local laws during events.
Greeted or assisted patrons entering or exiting facility.
Managed crowds and monitored safety during event.
Unloaded equipment from trucks to assist in setting up venue for events.
Provided customer service assistance before, during, and after events.
Tended to patrons with special needs by offering additional assistance.
Sales/Customer Service Cashier
Montoya Orchard
Albuquerque, NM
04.2020 - 05.2024
Provided excellent customer service by helping customers locate items they were looking for.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Collected credit card, cash payments and EBT tokens to complete transactions for customers.
Complied with all health and safety regulations while performing job duties.
Greeted customers and provided friendly customer service.
Recommended, selected, located, and obtained products to meet customer needs.
Stocked shelves, racks, cases, bins, and tables with new products.
Informed customers about product pricing and answered questions regarding products and services available.
Food Expeditor
The Sugabom Food Truck
Albuquerque, NM
06.2019 - 08.2022
Asked customers about meals to assess satisfaction and collect vital feedback.
Received orders from cashier and relayed them back to kitchen staff.
Managed final preparation of food and dishes, controlled and oversaw dishes before being served, reviewed and improved service processes and eliminated obstacles.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Plated dishes according to established presentation standards before sending them out.
Replenished utensils, napkins, and condiments at tables between courses as needed.
Ensured that all plates were properly garnished before being served to customers.
Communicated with cashier and kitchen personnel regarding customer orders, menu modifications, and special requests.
Greeted guests with friendliness and professionalism.
Senior Network Communication Systems Specialist at United States Army, Active DutySenior Network Communication Systems Specialist at United States Army, Active Duty