To obtain a position that utilizes my creative, organizational and customer service skills.
Overview
8
8
years of professional experience
Work History
Office assistant
Tom Porter Roofing, Inc
03.2018 - 12.2024
Returning phone calls and setting appointments.
Ran errands such as picking up blueprints and purchasing office supplies.
Expedited document processing with accurate data entry and timely filing.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Hostess
SAGO - Bar/Restaurant
11.2023 - 04.2024
Point of contact Hostess at the restaurant
Answered customer questions about hours, seating, and menu information.
I welcome guests in and seat them at the assigned tables with walk-ins and OpenTable app clients
Verified that the bussers had properly cleaned the tables and that tables were set. Seated clients with a menu. Verified each server is getting the same amount of tables as the other servers
Cashier
Urban Plates-Carlsbad
10.2022 - 08.2023
Taking payments with cash and credit cards.
Greeted customers entering restaurant and responded promptly to customer needs.
Helping guests with their meal order, making their drinks, making sure they know where everything is in the restaurant and what was on the menu.
Hostess
Dukes-La Jolla
03.2021 - 09.2022
Point of contact hostess.
Answered customer questions about hours, seating, and menu information.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Seated customers to their seats with menus.
Verified tables were clean and set.
Verified that the restrooms and patio were clean and presentable.
Hostess/Cashier
Buffalo Wild Wings- San Marcos
06.2020 - 02.2021
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Bag and verify all to-go orders
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Seasonal Sales Associate
Gap Outlet Mall - Carlsbad
11.2017 - 01.2018
I worked several stations from cashier, to fitting room, the floor for sales, and in the backroom.
Verified that the floor area was clean and items folded and presentable.
Legal Secretary
Guzman Law Firm, Vista
03.2017 - 06.2017
I was the legal assistant for Erin Guzman.
I would help her mail letters, answer phones, and put information into the computer
Screened telephone calls and forwarded to appropriate departments.
I would make sure her clients got the information they needed.
Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
Education
High School -
San Marcos High School
06.2017
Interior Design -
Palomar College
San Marcos, CA
05-2022
Undergraduate - Social Worker
Arizona State University
Phoenix, AZ
08.2018
Skills
Dedicated team player
Customer service
Positive attitude
Organizing and categorizing
LANGUAGES
My first language is English, and I am also Intermediate in American Sign Language.