Samantha Powell
Kingston,Jamaica
Summary
Highly-motivated liberal arts major with finely tuned multi-tasking abilities and drive to foster productivity and organization. Offers focus for collections maintenance, rare materials procurement and task prioritization. Received customer recognition for personable and approachable nature.
Overview
15
15
years of professional experience
Work History
Library Assistant
University of the West Indies
04.2023 - Current
- Issued, shelved, and organized books and periodicals.
- Assisted students with UWILinC system and general library services.
- Conducted shelf reading to ensure accurate cataloging.
- Prepared signage and maintained notice boards.
- Organized library shelves, materials and equipment in clear, alphabetized order.
General Worker
Stratham Maintenance Services Ltd.
01.2022 - 03.2022
- Sanitized facilities to maintain health and safety compliance.
- Cleaned lunchroom, offices, and restrooms.
- Supported overall upkeep of company property.
- Contributed to increased sales by offering top-notch service and product knowledge to customers.
Team Member
Island Grill Jamaica
01.2018 - 01.2021
- Delivered quality customer service in a fast-paced restaurant.
- Grilled and prepared food items while maintaining safety standards.
- Developed strong cooperative relationships with coworkers and managers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Addressed and resolved customer complaints in polite and professional manner.
Team Member
Kentucky Fried Chicken (KFC)
01.2015 - 01.2017
- Filled and assembled customer orders accurately.
- Handled customer calls and face-to-face service.
- Maintained a sanitized kitchen and equipment.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
Store Clerk
Kojam Trading
12.2015 - 06.2016
- Assisted with stocking and inventory control.
- Helped customers complete purchases, locate items, and join reward programs.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Assisted customers by answering questions and fulfilling requests.
Intern
J&E Industries
08.2010 - 08.2010
- Screen printed and applied logos on t-shirts.
- Supported production processes as needed.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Analyzed problems and worked with teams to develop solutions.
Education
City & Guilds Mathematics (Pending), English (Pending)
Heart Trust/NSTA
Career Advancement Programme
Mona High School
01.2014
Certificate - Dressmaking
Young Women’s Christian Association
01.2012
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Kingston High School
01.2010
Skills
- Customer Service & Communication
- Clerical Support & Library Operations
- Food Preparation & Safety Standards
- Cleaning & Sanitation
- Inventory & Stock Management
- Teamwork & Dependability
Timeline
Library Assistant
University of the West Indies
04.2023 - Current
General Worker
Stratham Maintenance Services Ltd.
01.2022 - 03.2022
Team Member
Island Grill Jamaica
01.2018 - 01.2021
Store Clerk
Kojam Trading
12.2015 - 06.2016
Team Member
Kentucky Fried Chicken (KFC)
01.2015 - 01.2017
Intern
J&E Industries
08.2010 - 08.2010
Career Advancement Programme
Mona High School
Certificate - Dressmaking
Young Women’s Christian Association
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Kingston High School
City & Guilds Mathematics (Pending), English (Pending)
Heart Trust/NSTA
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