Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Samantha Pratt

Walnut Creek,CA

Summary

Experienced and reliable professional with a strong track record of successfully overseeing multiple tasks and managing employees. Committed to delivering exceptional client assistance and problem-solving. Focused and able to work independently or collaboratively in public-facing or team environments. Dedicated to creating a positive and productive atmosphere both within and outside of the workspace.

Overview

8
8
years of professional experience

Work History

Office Pre Press Manager

ProPrint
03.2022 - Current
  • Office Manager who oversees all projects, communication with clients and excels at prepress and graphic design using Adobe products
  • Proficient in Adobe Acrobat and Adobe InDesign, and have ongoing learning skills in Adobe Illustrator, Adobe Photoshop, and Quark Xpress
  • Communicate clearly and politely with clients, vendors, and sales team. Making sure all scheduling is on time and running smoothly.
  • Develop and implement office management procedures to increase team productivity and accuracy or projects

Director of Client Success

Keller Williams
07.2021 - 03.2022


  • Worked alongside top producing agent as part of her team and as her property manager
  • Handled high profile client correspondence as well as managed property management clients concerns
  • Organized weekly staff meetings and log minutes
  • Performed research to collect and record real estate data to help with the team's productivity
  • Interact with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions
  • Worked as a liaise between buyers and sellers to provide positive experiences for all parties
  • Jill Cherne at Keller Williams

Real Estate Assistant

Grubb Co.
07.2018 - 07.2021


  • Provided support and help in many forms: Drafting offers and listing agreements, acting as a transaction coordinator, preparing disclosure packets, and setting up new buyers for their home searches
  • Proficient in using Glide, Docusign, Real Scout, Homelight/Discloures.io, Zipforms, and MLS
  • Provide comparative market analysis reports
  • Created Carrie's social media instagram as well as her website: www.CarrieMcAlister.com
  • Prepare properties for listings from professional services to doing the work myself if needed
  • Create marketing brochures, postcards, and brochures
  • Carrie McAlister at Grubb Co

Team Supervisor

Philz Coffee
12.2016 - 07.2018
  • Integral team player who was selected to open the first Philz Coffee in Contra Costa County, that has since exceeded their sales expectations
  • Built strong relationships with customers through positive attitude and attentive response
  • Conducted training and mentor team members to promote productivity, accuracy, and commitment to outstanding and personal service
  • Assisted with new hire processing and existing training programs
  • Partnered with managers to identify and capitalize on sales trends and brand initiatives

Education

Diablo Valley College
Pleasant Hill, CA

High School -

Campolindo High School
Moraga, CA

Skills

  • Dependable
  • Responsible
  • Client-Oriented
  • Versatile
  • Adept at Learning
  • Administrative Support

Accomplishments

CA real estate license

Timeline

Office Pre Press Manager

ProPrint
03.2022 - Current

Director of Client Success

Keller Williams
07.2021 - 03.2022

Real Estate Assistant

Grubb Co.
07.2018 - 07.2021

Team Supervisor

Philz Coffee
12.2016 - 07.2018

Diablo Valley College

High School -

Campolindo High School

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Samantha Pratt