John Pykkonen
Duluth,MN
Summary
Motivated, compassionate and empathetic healthcare worker who's focus is patient care. I bring 20+ years of working with healthcare patients and customers and am excited for the opportunity to bring good customer service and a positive attitude to a customer focused business where i can make a difference.
Overview
30
30
years of professional experience
Work History
Sr. Clinical Sales Specialist
Depuy Synthes Spine Company(Johnson&Johnson)
Duluth, MN
03.2021 - 05.2024
- Advanced the company's sales of Spine surgical products by providing clinical and logistic expertise in hospitals and operating rooms - such as independent coverage of surgical cases, management of billing/purchase orders, logistics and asset management.
- Worked under supervision by management and in close partnership with Sales Consultants
- Independently guided and assisedt surgeons in the operating room by providing clinical and technical support of Spine cases.
- Advanced sales by serving as the sole company representative to provide direct customer support by attending surgeries and assuring that the proper equipment is available and functioning.
- Troubleshoot and apply independent judgement to respond to physician needs, address customer requests, effectively handle hospital billing, build/close purchase orders.
Surgical Technologist
St. Luke's Hospital
Duluth, MN
09.2009 - 03.2021
- Maintained reusable surgical instrumentation and equipment, including decontamination, cleaning, sterilizing, storing and distributing.
- Set up equipment, tools and supplies needed for procedures and organize instruments as directed in surgeons' preference cards.
- Collaborated with operating room staff to cultivate efficiency and prepare for scheduled and emergency procedures.
- Facilitated invasive, non-invasive, and minimally-invasive procedures by creating safe and functional operating room environments.
- Effectively supported surgeons in fast-paced healthcare environments, resulting in better patient care and less pain medication post-surgery.
- Reviewed surgical requirements and prepped operating room with appropriate tools, equipment and instruments.
- Handed instruments and supplies to surgeons during procedures.
- Worked with internal departments and personnel to ensure availability of instruments and equipment.
- Collaborated with vendors and service providers to coordinate required services and equipment.
- Mentored and educated team of surgical technologists, including students, offering insight and suggestions on ways to become an efficient and professional Surgical Technologist.
Surgical Technologist/Orthopedic Coordinator
Mercy Medical Center(Ascension)
Oshkosh, WI
09.2006 - 08.2009
- Performed all Surgical Tech duties explained in current position
- Assisted in coordination of maintaining Orthopedic preference cards
- Assisted in coordination of maintaining proper inventory levels of Orthopedic materials
- Assisted in assuring proper equipment/instrumentation for next day case(s)
Inventory Control Manager
Fleming Foods
Superior, WI
06.1994 - 11.2002
- Conducted monthly, quarterly and yearly inventories of warehouse stock.
- Established warehouse policies, minimums and maximums, safety stock and reorder points for thousands of stock codes.
- Directed cycle counts every day and full audits every quarter
- Supervised 15 employees in 300,000 square foot food distribution warehouse.
Education
Associate of Applied Science - Surgical Technology
Lake Superior College
Duluth, MN05.2003
Some College (No Degree) - English/Journalism
University Of Minnesota - Duluth
Duluth, MNSkills
- Over 17 years of specializing in Neuro spine surgery
- Very knowledgeable and familiar with many different instrumentation sets related to spine surgery
- Confident in set up and usage of Depuy/Synthes instrumentation relating to Cervical,Lumbar and Thoracic spine surgery
- Respected by, share and maintain very good working relationships with Neuro Surgeons
- HIPAA proficiency
- Team management
- Leadership
- Problem resolution
Timeline
Sr. Clinical Sales Specialist
Depuy Synthes Spine Company(Johnson&Johnson)
03.2021 - 05.2024
Surgical Technologist
St. Luke's Hospital
09.2009 - 03.2021
Surgical Technologist/Orthopedic Coordinator
Mercy Medical Center(Ascension)
09.2006 - 08.2009
Inventory Control Manager
Fleming Foods
06.1994 - 11.2002
Associate of Applied Science - Surgical Technology
Lake Superior College
Some College (No Degree) - English/Journalism
University Of Minnesota - Duluth
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