Accomplished General Manager at Pacific Bells, adept in P&L Management and fostering team unity, significantly enhanced sales and profitability. Excelled in strategic planning, client relations, and bilingual communication, achieving high employee satisfaction and customer retention. Proven leadership in operations management and performance improvements, demonstrating a strong commitment to results.
Leadership and team building
Problem Resolution
Operations Management
Team Player
Efficient multi-tasker
Time Management
Training and coaching
Staff Management
Customer Relations
Inventory Control
Staff Supervision
Administrative Skills
P&L Management
Schedule Management
Customer Retention
Performance Improvement
Consistently meet goals
Performance Improvements
Performance Evaluations
Workflow Planning
Expense Control
Bilingual