Samantha Radcliff
Marcellus,NY
Summary
Personable Medical Assistant bringing 8 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Auburn Community Hospital
Auburn, NY
01.2020 - Current
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Contacted medical facilities to schedule patients for admission.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Health Information Clerk
Auburn Community Hospital
Auburn, NY
01.2020 - Current
- Maintained positive working relationship with fellow staff and management.
- Verified accuracy of data entry into electronic health record system.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Retrieved medical records for physicians, nurses, and other healthcare professionals when needed.
- Reviewed and updated patient information, including address changes and insurance updates.
- Streamlined day-to-day office processes to meet long-term goals.
- Compiled statistical reports on disease, mortality rates, and other health related topics as requested by management staff.
- Answered phone calls from patients to answer questions or provide information.
- Managed electronic health record quality assurance processes by organizing and handling requests for medical records and charts.
- Set up patient charts and documented information in various company software.
Education
Health Information Management
Bryan University
Tempe, AZSkills
- Medical Terminology
- Indirect Patient Care
- Patient-Focused Care
- Procedure Assistance
- Data Entry
- HIPAA Compliance
- Patient Flow Management
- Medical Billing
- Patient Scheduling
Timeline
Medical Assistant
Auburn Community Hospital
01.2020 - Current
Health Information Clerk
Auburn Community Hospital
01.2020 - Current
Health Information Management
Bryan University
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