Summary
Overview
Work History
Education
Skills
Timeline
Generic

SAMANTHA RAMIREZ

Vacaville,CA

Summary

Dedicated Assistant Property Manager and skilled multi-tasker. Experience in successfully managing over 8 properties with the ability to work well under pressure.

Overview

15
15
years of professional experience

Work History

Sales & Leasing Consultant

Sequoia Equities
08.2023 - Current
  • Built and maintained strong relationships with potential residents and families to encourage and support move into community.
  • Managed lead tracking by making contact and following up on leads generated through CRM.
  • Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
  • Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.


Assistant Community Director

American Property Management Group
05.2023 - 08.2023
  • Maintained documentation, wrote daily reports and tracked expenses using Excel, Yield Star and OneSite.
  • Distributed and followed up on tenant renewal notices and established retention.
  • Conducted property checks and addressed violations with residents.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Processed Final Account Statements.

Assistant Community Manager

Sequoia Equities
02.2020 - 07.2021
  • Handled all tenant logistics effectively scheduled appointments, showings, move-ins and move-outs.
  • Received and processed resident payments, and updated system accounts with latest information.
  • Used OneSite software to keep record of financial transactions and rental applications and Anyone Home software for leads management.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Ranked#16 in Elite Sales Club, brining in over $630,000 in revenue during 3rd Quarter in 2020.
  • Achieved goal to maintain 97% or better rate of occupancy.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Handled tenant complaints promptly and appropriately.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.

Server / Catering Associate

04.2014 - 02.2020

Administrative Assistant / Dispatch Manager

Lifetime Locksmith
12.2010 - 03.2014

Assistant Community Manager

M.H. Podell Co
03.2009 - 10.2010
  • Administered operations to handle needs of more than 500 tenants across 3 Residential properties.
  • Assisted in floating across 6 Residential properties.

Education

Business Management -

Las Positas College
Livermore, CA

California Certified Residential Manager

Rental Housing Association of Southern Alameda
Hayward, CA

Skills

  • Customer relations
  • Payment processing
  • Attentive to detail
  • Resourceful problem solver
  • Schedule and calendar management
  • YARDI / OneSite / Lead2Lease / Anyone Home

Timeline

Sales & Leasing Consultant

Sequoia Equities
08.2023 - Current

Assistant Community Director

American Property Management Group
05.2023 - 08.2023

Assistant Community Manager

Sequoia Equities
02.2020 - 07.2021

Server / Catering Associate

04.2014 - 02.2020

Administrative Assistant / Dispatch Manager

Lifetime Locksmith
12.2010 - 03.2014

Assistant Community Manager

M.H. Podell Co
03.2009 - 10.2010

Business Management -

Las Positas College

California Certified Residential Manager

Rental Housing Association of Southern Alameda
SAMANTHA RAMIREZ