SAMANTHA RAMIREZ
Austin,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Support Specialist II
EMPLOYEE RETIREMENT SYSTEM OF TEXAS (ERS)
06.2023 - Current
- Respond to inquiries and maintain documentation related to investments, demonstrating strong attention to detail and commitment to maintaining accurate records.
- Assist Chief of Staff in conducting due diligence for various investment initiatives, ensuring thorough research and data analysis to support decision-making.
- Provide logistical and administrative support for quarterly ERS Board meetings, including preparing meeting materials and taking minutes, to ensure effective communication and oversight.
- Collaborate with Chief of Staff to oversee stewardship activities, including proxy voting and risk mitigation, contributing to informed investment strategies.
- Coordinate quarterly Texa$aver and subcommittee meetings, ensuring all materials are prepared and distributed in advance to promote efficient discussions on investment performance.
- Consolidate and review Quarterly Asset Class Reports for accuracy, providing insights that contribute to effective Investment Advisory Committee meetings.
- Develop and maintain Standard Operating Procedures (SOPs) to improve operational efficiency within investment team, demonstrating proactive approach to process improvement.
- Serve as liaison between various stakeholders to facilitate information flow during meetings, enhancing team collaboration.
- Manage personal trade clearance and gift logs under minimal Internal Audit supervision, ensuring compliance with departmental regulations, showcasing strong understanding of ethical standards and operational policies.
Brand Ambassador
CLEARLY PROMOTIONS
01.2015 - 12.2023
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Police Communications Officer (PCO) IV
TEXAS PARKS AND WILDLIFE (TPWD)
09.2018 - 06.2023
- Ensured accuracy in data management and reporting while effectively multitasking in high-pressure environment.
- Facilitated timely information sharing and coordination among stakeholders to enhance collaborative efforts.
- Prepared and updated comprehensive reports and analyses, utilizing data to support strategic initiatives.
- Conducted thorough research and analysis to identify trends and assess risks.
- Effectively prioritized and relayed critical information in fast-paced situations.
Emergency Communications Officer
HAYS COUNTY SHERIFF’S OFFICE (HCSO)
08.2017 - 06.2018
- Effectively obtained and relayed critical information to responders, demonstrating strong communication skills.
- Ensured safety of responders and public by quickly assessing situations and making informed decisions.
- Entered, modified, and maintained data in crime databases, showcasing meticulous attention to detail.
- Prepared and organized paperwork for public officials, ensuring thorough documentation and accuracy.
- Coordinated with various agencies and stakeholders, fostering professional relationships and enhancing collaboration.
Research Lab Technician, Phase 1 Lab Operations
PHARMACEUTICAL PRODUCT DEVELOPMENT (PPD), INC
07.2010 - 07.2015
- Collected and harvested laboratory specimens according to strict protocol specifications, ensuring data integrity and accuracy.
- Monitored subjects in clinical studies, evaluating performance and identifying potential issues.
- Conducted thorough data analysis of specimens, demonstrating strong analytical skills.
- Completed all required study documentation accurately, maintaining comprehensive records for compliance.
- Ensured all procedures and processing areas were maintained and restocked, reflecting strong organizational skills and operational efficiency.
- Mentored new employees, showcasing leadership and effective communication skills.
Education
B.S. in Business Administration Management -
Western Governors University (WGU)
Salt Lake City, UT02.2025
Earned 23 Transfer Credits to WGU -
Study.com
08.2024
Earned 34 Transfer Credits to WGU -
Sophia Learning
05.2024
Credit transfer to UT Austin -
Austin Community College
Austin, TX01.2014
B.S. Social Work Degree: Incomplete -
University of Texas At Austin
Austin, TXTop 6% Graduate -
Akins High School
Austin, TX05.2010
Skills
- Microsoft Windows and Office
- Microsoft Certification
- Google Workspace
- Support Services
- Documentation Development
- Project Coordination
- Recordkeeping Skills
- Customer Service
- Organizational Skills
- Attention to Detail
- Database Management
- Cost-benefit Analysis
- Report Preparation
- Telecommunications Software
Timeline
Support Specialist II
EMPLOYEE RETIREMENT SYSTEM OF TEXAS (ERS)
06.2023 - Current
Police Communications Officer (PCO) IV
TEXAS PARKS AND WILDLIFE (TPWD)
09.2018 - 06.2023
Emergency Communications Officer
HAYS COUNTY SHERIFF’S OFFICE (HCSO)
08.2017 - 06.2018
Brand Ambassador
CLEARLY PROMOTIONS
01.2015 - 12.2023
Research Lab Technician, Phase 1 Lab Operations
PHARMACEUTICAL PRODUCT DEVELOPMENT (PPD), INC
07.2010 - 07.2015
Top 6% Graduate -
Akins High School
B.S. in Business Administration Management -
Western Governors University (WGU)
Earned 23 Transfer Credits to WGU -
Study.com
Earned 34 Transfer Credits to WGU -
Sophia Learning
Credit transfer to UT Austin -
Austin Community College
B.S. Social Work Degree: Incomplete -
University of Texas At Austin
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