SAMANTHA RAMONA LAM YUEN
Pago Pago
Summary
Police Lieutenant with 14 years of law enforcement experience and a strong commitment to integrity and leadership. Successfully manages teams to ensure compliance with regulations and enhance performance. Demonstrated ability in investigating and resolving complex cases, providing exceptional support to the American Samoa community. Skilled in patrol, criminal investigation, and evidence management, with a proven track record of delivering high-quality results under pressure.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Petroleum Supply Specialist (92F)
United States Army Reserve
Pago Pago
02.2016 - Current
- Estimated peak delivery periods and kept team ready with optimal schedule and supply level
- Identified deficiencies with vehicles, equipment and facilities and implemented immediate corrections to prevent larger problems
- Continuously verified shipment compliance with applicable tariffs and customs regulations
- Monitored vehicles and employee activities to maximize team safety
Police Lieutenant (Patrol Division)
American Samoa Department of Public Safety
Pago Pago
11.2020 - Current
- Wrote routine reports detailing criminal investigations and supporting evidence
- Answered calls to active crime scenes, aiding victims and apprehending suspects
- Employed industry-standard interviewing and listening skills when talking to complainants and witnesses
- Responded to calls concerning domestic abuse employing de-escalation techniques to calm victims and perpetrators
- Preserved safety and security of property, people, buildings and residences
- Investigated criminal law violations within assigned jurisdiction, gathering information and evidence to support cases
- Arrived at scenes to diffuse potentially volatile situations using verbal, physical and weapons-based strategies
- Supervised daily patrolling operations during shift, assigning areas and monitoring calls
- Conducted joint investigations and operations with other law enforcement jurisdictions at municipal, county, state, and federal agency levels
- Prepared reports and summaries of accidents, injuries and incidents during shift
- Trained and monitored performance of junior team members
- Maintained air-tight chain of custody for evidence gathered at accidents and crime scenes
- Acted as supervising security leader during special events
- Patrolled assigned neighborhoods to identify and deter criminal activities
- Offered testimony as witness in municipal, county and district courts for criminal and non-criminal offenses
- Supervised special programs for crime prevention in targeted areas
- Responded to complaints from citizens about unlawfulness and disturbances
- Oversaw proper collection, preparation and handling of evidence in criminal cases
- Scheduled officers and assigned functions based on coverage requirements and unexpected demands
- Prepared administrative reports and statistics to maintain variety of files and records
- Maintained strong outreach with the local community to improve success of departmental strategies
- Disciplined staff for violations of department rules and regulations
- Investigated inquiries and complaints to resolve issues or recommend corrective action
- Trained staff in proper police procedures to offer best support to criminal cases and avoid legal issues
- Monitored work of subordinate officers to help each perform job duties
- Reviewed case writeups to identify weaknesses and support prosecution of crimes
Police Sergeant (Vice and Narcotics Division)
American Samoa Department of Public Safety
Pago Pago
08.2019 - 11.2020
- Responded quickly to calls, questions and complaints from citizens to help in various situations.
- Maintained records of case dispositions, arrests made by assigned personnel and other relevant data points.
- Ensured that all personnel met department standards for performance and conduct.
- Attended and testified in court hearings related to drug cases.
- Monitored serving of warrants and assisted in making required arrests.
- Prepared written reports detailing investigative activities and findings.
- Trained and mentored staff on correct procedures to maximize efficiency and protect public trust.
- Reviewed and assessed criminal prosecution information, including search warrants, citations and complaints.
Police Officer (Patrol Division)
American Samoa Department of Public Safety
Pago Pago
11.2011 - 06.2019
- Investigated suspicious persons or activities to determine if criminal activity was present.
- Arrested individuals suspected of criminal activities, following proper legal procedures.
- Subdued resisting subjects with defensive tactics and approved nonlethal weapons.
- Executed law enforcement patrol functions in assigned locations for extended periods of time.
- Eliminated process discrepancies and accurately investigated felony-level property and violent crimes while preparing, submitting and aiding district attorney prosecution cases.
- Provided testimony in court when necessary concerning investigations conducted.
- Wrote detailed arrest and accident reports.
- Prepared detailed reports on incidents and arrests made.
- Gathered evidence, interviewed victims and interrogated suspects to conduct thorough criminal investigations.
- Developed positive relationships with members of the community through outreach programs.
- Patrolled assigned areas to detect and prevent criminal activity.
- Responded to emergency calls for service and provided assistance as needed.
- Organized crime scene investigation, collected evidence, and interviewed witnesses.
- Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
Human Resources Specialist (42A)
United States Army Reserve
Pago Pago
08.2006 - 02.2016
- Supported workforce planning and staffing strategies to align with organizational goals and objectives.
- Updated personnel files in accordance with applicable laws and regulations.
- Provided personnel and HR support to Commanders, trained in document preparation, drafting requests and overseeing official documentation.
Education
High School Diploma - General
Samoana High School
Pago Pago, AS05.2006
Skills
- Custody management
- Community patrol
- Crime prevention
- Conflict de-escalation
- Investigative techniques
- Surveillance planning
- Patrol
- Community relations
- Monitor police procedures
- Prepare reports
- Public safety operations
- Investigate criminal activities
- Arrest procedures
- Employee development
- Maintain records
- Emergency response
- Road safety operations
- Support court cases
- Motivation
- Teamwork
Languages
English
Professional
Samoan
Limited
Certification
- Driving Under the Influence (DUI certified)
- Advanced Roadside Impaired Driving Enforcement (ARIDE)
- Firearms and Weapons training (DPS & USAR) M4, M9. M16 and M240B Qualified Gunner
- Pepper Spray Certified (DPS)
- Baton Certified (DPS)
- Local Indoor Range Control Certified (USAR)
Accomplishments
- Officer Of the Quarter (DPS April 2014)
- Third Place Overall (DPS Merit System Promotion to Lieutenant)
- Numerous Army Achievement Medals & Recognition for Outstanding Performance during Missions (USAR)
Affiliations
- I love hiking, working out and fitness as a whole
- I love spending time with my son, husband, nieces and nephews when I'm off duty
- I love traveling and touring historical sites
References
References available upon request.
Timeline
Police Lieutenant (Patrol Division)
American Samoa Department of Public Safety
11.2020 - Current
Police Sergeant (Vice and Narcotics Division)
American Samoa Department of Public Safety
08.2019 - 11.2020
Petroleum Supply Specialist (92F)
United States Army Reserve
02.2016 - Current
Police Officer (Patrol Division)
American Samoa Department of Public Safety
11.2011 - 06.2019
Human Resources Specialist (42A)
United States Army Reserve
08.2006 - 02.2016
High School Diploma - General
Samoana High School