Dynamic and dedicated professional with a strong work ethic and integrity, experienced in customer service at Dollar General Store. Proven ability to handle cash transactions accurately while providing exceptional customer assistance. Skilled in time management and fostering positive relationships, ensuring a supportive environment for clients and colleagues alike.
Overview
10
10
years of professional experience
Work History
Cashier
Dollar General Store
05.2024 - 07.2024
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with returns, refunds and resolving transaction issues.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Sauté Cook
Moutons
11.2023 - 03.2024
Covered, dated, rotated and properly stored food items to preserve quality and freshness.
Organized server tickets to expedite food orders.
Sauteed and seasoned meats, pastas and vegetables to customer taste preference.
Maintained neat appearance and clean uniform to project professionalism to customers.
Prepared sauces and garnishes to complement sauteed menu items.
Set up and maintained saute station to facilitate kitchen operations.
Adhered to safety procedures for operating and cleaning kitchen tools and machinery to avoid injury.
Performed thorough quality checks of food plating and presentation.
Leveraged scales, dishers and ladles to monitor portion control.
Notified kitchen manager of shortages to maintain inventory.
Kept kitchen clean and organized by performing daily maintenance tasks.
Followed health, safety and sanitation guidelines while preparing and serving food.
Prepared and cooked meals according to recipes and customer specifications.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Monitored food quality and presentation to maintain high standards.
Maintained smooth and timely operations in preparation and delivery of meals.
Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Caregiver
Carefor Health & Community Services - Corporate Office
04.2021 - 10.2023
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built strong relationships with clients to deliver emotional support and companionship.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Provided safe mobility support to help patients move around personal and public spaces.
Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Monitored clients' overall health and well-being and noted significant changes.
Assisted with daily living activities, running errands, and household chores.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Provided compassionate and patient-focused care to cultivate well-being.
Guided patients to restroom to support bladder and bowel relief requirements.
Completed regular check-ins and progress report for each client.
Recorded status and duties completed in logbooks for management.
Caregiver
Cater2U
08.2021 - 07.2023
Assisted patients with self-administered medications.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Transported individuals to events and activities, medical appointments, and shopping trips.
Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
Entrusted to handle confidential and sensitive situations in professional matter.
Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Maintained strong connections within caregiver community to gain continuous knowledge.
Scheduled daily and weekly care hours for client caseload.
Handled incoming mail, bills and invoices and completed appropriate actions.
Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Life Coach
Allegany ARC
06.2017 - 03.2021
Established strong rapport with clients, fostering trusting and supportive coaching relationships.
Encouraged clients to set and achieve reasonable goals on weekly basis.
Utilized active listening skills to identify underlying client needs and develop targeted strategies accordingly.
Helped clients build life management and coping skills to handle daily needs and specific stressors.
Continuously updated knowledge in the field of life coaching through professional development opportunities including conferences, trainings, and literature reviews.
Facilitated group workshops on topics such as communication, time management, and stress reduction, promoting overall wellbeing.
Empowered clients to achieve personal and professional goals through tailored coaching sessions.
Documented behaviors, treatments and non-compliance issues.
Maintained detailed records of client interactions and progress towards goals, enabling accurate assessment of coaching effectiveness.
Listened to clients' concerns and provided encouragement and support.
DSP
Rescare Homecare
11.2014 - 02.2017
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Developed and maintained courteous and effective working relationships.
Education
GED - GED
Austin Community College
Austin, TX
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Time management skills
Timeline
Cashier
Dollar General Store
05.2024 - 07.2024
Sauté Cook
Moutons
11.2023 - 03.2024
Caregiver
Cater2U
08.2021 - 07.2023
Caregiver
Carefor Health & Community Services - Corporate Office