Samantha Rascon

Laguna Niguel,CA

Overview

years of professional experience

Starbucks Corporation

Aliso Viejo, CA

05.2024 - Current

Provide an excellent customer experience by promoting the Starbucks company missions and values
Make customer connections by promoting the Starbucks company missions and values
Tasked with training new baristas to perform store operations and expectations
Prepare high quality food and drinks in an efficient manner while maintaining Starbucks standards
Partner of the Quarter Award- October 2024

Forever 21

Mission Viejo

02.2023 - 02.2024

Respond to orders, questions, concerns, and complaints in a polite and efficient manner in order to provide great customer service.
Accurately handle cash and credit card payments, following appropriate cash handling procedures.
Promote current sales and promotions to customers, including company credit cards.
Support all management, visuals, and floorset teams at all times.

Baja Fresh

Laguna Niguel

06.2022 - 11.2022

Demonstrated a thorough understanding of all menu offerings.
Observed relevant health and safety standards.
Properly handled and maintained the salsa bar, walk in fridge, and dining area to ensure customer satisfaction and expectation.
Conducted sales transactions in POS register system.

Saddleback College

Mission Viejo, CA

12-2026

Dana Hills High School

CA, USA