Collaborated with other team members to efficiently clean multiple buses within tight time constraints for prompt service delivery.
Improved customer satisfaction by maintaining a clean, safe, and comfortable riding environment for passengers.
Minimized environmental impact through responsible use of eco-friendly cleaning products and practices.
Eliminated unpleasant odors through regular application of deodorizing agents in high-contact spaces such as seats, handrails, and windowsills.
SALES ASSOCIATE / CUSTOMER SERVICE
STAPLES
12.2016 - 08.2018
Executed payment processing for purchases via cash, check, debit, and credit card.
Bagged all items and assisted guest with bags if needed
Maintained availability of carts and baskets for guests.
ROOM ATTENDANT
QUIRK HOTEL / DESTINATION HOTELS.COM
09.2015 - 01.2016
Duties included daily cleaning of Hotels rooms
RECEIVING ASSOCIATE
BURLINGTON STORES
07.2015 - 08.2015
Duties included, daily unload of product for sale via truck
Open and sort all boxes of product for sale
Bring product to sales floor and stock in appropriate area
RURAL CARRIER ASSOCIATE
UNITED STATES POSTAL SERVICE
09.2012 - 11.2012
Duties included sorting letters, packages, and parcels, by address
Driving LLV (Long Life Vehicle) with letters, packages, and parcels to address
Picked up out-going letters, packages, and parcels
CASHIER
TARGET CORP
08.2010 - 07.2011
Duties included processing items for purchase via cash, check, debit, or credit card
Bagged all items and assisted guest with bags if needed
Ensured that carts and baskets were available to guest
HOUSEKEEPING AIDE
ST. PATRICK'S HOME FOR THE AGED AND INFIRMED
11.2005 - 02.2008
Duties included cleaning24 residential restrooms daily, cleaning the residential dining room and living room
Carbonizing of beds, and thoroughly cleaning5 residential rooms daily which includes dusting sweeping and moping of rooms
ADMINISTRATIVE ASSISTANT / DATA MAINTENANCE ASSISTANT / MANAGEMENT INFORMATION SYSTEMS - PC TECHNICAL ASSISTANT
SHELTERING ARMS CHILDREN'S SERVICES
04.1998 - 05.2005
Answered telephone and routed calls to staff, took messages
Typed correspondence, memos, reports, forms etc
Sorted and distributed mail
Scheduled meetings, arranged appointments, scheduled transportation for youth, set up resident’s case files
Photocopied and faxed tasks, ordered supplies, processed invoices, bills, etc
Performed computer data entry tasks and tracked information as needed, maintained statistical data
Performed any and all other secretarial functions including payroll
Managed petty cash
Maintained data in N.Y.S
Data system
Kept track of Foster Parent's hours of training and printed annual certificates of training hours completed
Ensured that all Foster Parents and household members15 years and older were medically cleared annually
Ensured that all Foster Parents and household members in the home18 years and older were cleared by the State Central Register and fingerprinted
Processed information related to Foster Care operations in a PC Based, Windows environment in three specific software applications, CCRS, EVOLV, and CONNECTIONS
Monitored the compliance requirements and maintained an electronic log of all operations in Windows/Excel
Assisted the Director of the M.I.S
Department during NYS and NYC audits as they pertained to M.I.S
Operations
Performed the LAN Windows NT server back-ups daily
QUALITY CONTROL CLERK
NEW YORK COMPENSATION INSURANCE RATING BOARD
08.1991 - 03.1995
Contacted insurers by telephone or in writing on name, address, or file number changes on insurance policies
Data entered over1,000 polices daily into online computer system
Coded polices by file number and distributed to the data entry clerks for processing
Education
G.E.D. - undefined
New York STATE DEPARTMENT OF EDUCATION
03.1989
Skills
Certified, in Information Processing06/1991 from Blake Business School New York, NY
Proficient in Windows2000, Microsoft Office: Word & Excel
Type50 -55 wpm
8000 keystrokes
Detailed-Oriented
Excellent interpersonal skills
100 Hours Completed of Customer Service Training (GOODWILL) Certificate Received10/2016
Timeline
Bus Cleaner
GRTCompany
08.2018 - 12.2019
SALES ASSOCIATE / CUSTOMER SERVICE
STAPLES
12.2016 - 08.2018
ROOM ATTENDANT
QUIRK HOTEL / DESTINATION HOTELS.COM
09.2015 - 01.2016
RECEIVING ASSOCIATE
BURLINGTON STORES
07.2015 - 08.2015
RURAL CARRIER ASSOCIATE
UNITED STATES POSTAL SERVICE
09.2012 - 11.2012
CASHIER
TARGET CORP
08.2010 - 07.2011
HOUSEKEEPING AIDE
ST. PATRICK'S HOME FOR THE AGED AND INFIRMED
11.2005 - 02.2008
ADMINISTRATIVE ASSISTANT / DATA MAINTENANCE ASSISTANT / MANAGEMENT INFORMATION SYSTEMS - PC TECHNICAL ASSISTANT