Accomplished Director at Charlies Guiding Light Early Learning Center LLC, I enhanced team morale and Parent satisfaction through strategic planning and exceptional communication. Leveraging skills in operations management and staff development, I fostered a culture of continuous improvement and collaboration, significantly boosting retention rates. Expert in multitasking and problem-solving, I am a proven leader committed to professional excellence and team success.
Overview
5
5
years of professional experience
Work History
Director
Charlies Guiding Light Early Learning Center LLC
06.2023 - Current
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Monitored office workflow and administrative processes to keep operations running smoothly.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Interacted well with customers to build connections and nurture relationships.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Assisted in recruiting, hiring and training of team members.
Reported issues to higher management with great detail.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Preschool Teacher
Hoppy Polliwogs Preschool/Daycare
11.2019 - 03.2023
Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
Maintained organized, fun and interactive classroom to help children feel safe.
Assisted in the assessment of each student''s abilities, tailoring instruction to meet individual needs and learning styles.
Supported students in developing social skills through structured activities and positive reinforcement techniques.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Established positive communication with parents in daily conversation and formal conferences.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Addressed behavioral and learning issues with parents and daycare management.
Gave one-on-one attention to children while maintaining overall focus on entire group.
Supported students in developing self-esteem and self-confidence.
Established positive relationships with students and families.
Guided students to develop social, emotional and physical skills.
Modeled positive behavior and communication skills for students.
Education
Career Studies Certificate - Early Childhood Education
Laurel Ridge Community
Luray, VA
04.2025
High School Diploma -
Page County High School
Shenandoah, VA
06.2008
Skills
Strategic Planning
Operations Management
Staff Development
Team Management
Strategies and goals
Crew collaboration
Facilities Management
Teamwork and Collaboration
Excellent Communication
Organizational Skills
Multitasking
Team building
Effective leader
Continuous Improvement
Problem-Solving
Management Team Building
Professionalism
Timeline
Director
Charlies Guiding Light Early Learning Center LLC
06.2023 - Current
Preschool Teacher
Hoppy Polliwogs Preschool/Daycare
11.2019 - 03.2023
Career Studies Certificate - Early Childhood Education
Laurel Ridge Community
High School Diploma -
Page County High School
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