Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Reinhardt

Summary

Highly organized and motivated with a proven track record in achieving sales goals, business growth, and fostering client relationships. Proficient at recognizing opportunities, enhancing efficiency, and maximizing profits. Skilled at forming authentic relationships to drive customer loyalty.

Overview

8
8
years of professional experience

Work History

Account Manager

Mineral, part of Mitratech
10.2023 - Current
  • Managed a diverse portfolio of accounts with ARR from $10k - $80k.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Cultivated relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
  • Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
  • Evaluated client needs, developed tailored solutions, and negotiated contract terms, securing favorable agreements for both parties.

Sales Executive

AUDIENCE.CO
07.2021 - 08.2023
  • Developed and presented product demonstrations to potential customers to highlight features and benefits of products with average deal between $5k - $18k.
  • Collaborated with VP of Sales to increase revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Conducted market research to identify emerging trends and adjust sales approach accordingly.
  • Participated in industry trade shows, representing the company professionally and generating valuable leads for future business growth.
  • Closed $1.1M in sales YTD in 2022.

Sales Manager

Montage International
05.2019 - 06.2021
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty.
  • Implemented effective tracking systems for leads, allowing for better follow-up and opportunity to win more business.
  • Organized site visits for potential clients, highlighting hotel's features and showcasing its value.
  • Attended industry shows, conventions, and meetings with primary mission of promoting the brand.
  • Partnered with department heads in cross-functional initiatives aimed at enhancing overall guest experience.
  • Exceeded sales quotas by 121% of goal in 2019, and 135% of goal in Q1 2020.

Sales Coordinator

Marriott International, Inc.
10.2017 - 05.2019
  • Worked closely with sales team to prioritize tasks, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.

Operations Manager

Marriott International, Inc.
04.2016 - 09.2017
  • Supervised a team of 30 employees and maintained company policies, procedures, and union guidelines.
  • Collaborated with cross-functional teams to ensure seamless event execution for larger parties and gatherings.

Education

Associate of Science -

JOHNSON & WALES UNIVERSITY
Providence, RI

Hospitality & Tourism -

STOCKTON UNIVERSITY
Galloway, NJ

Skills

  • Cross-Functional Collaboration
  • Client Relationship Management
  • Sales Presentations
  • Goals and performance
  • Account Management
  • Business-to-Business
  • Business Development
  • Pipeline Management
  • CRM Software
  • Strategic Planning

Timeline

Account Manager

Mineral, part of Mitratech
10.2023 - Current

Sales Executive

AUDIENCE.CO
07.2021 - 08.2023

Sales Manager

Montage International
05.2019 - 06.2021

Sales Coordinator

Marriott International, Inc.
10.2017 - 05.2019

Operations Manager

Marriott International, Inc.
04.2016 - 09.2017

Associate of Science -

JOHNSON & WALES UNIVERSITY

Hospitality & Tourism -

STOCKTON UNIVERSITY

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Samantha Reinhardt