Samantha Rendon

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
• Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
• Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
• Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
• Followed up on delinquent tenants and coordinated collection procedures.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
• Introduced prospective tenants to types of units available and performed tours of premises.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
• Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
• Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
• Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
• Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
• Fostered positive relationships with tenants and property owners, leading to high retention rates.

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Set up new sales displays each week with fresh merchandise.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Used POS system to enter orders, process payments and issue receipts.
• Processed refunds and exchanges in accordance with company policy.
• Learned duties for various positions and provided backup at key times.
• Handled cash with high accuracy and took care to check bills for fraud.
• Operated cash register to record transactions accurately and efficiently.
• Performed cash, card, and check transactions to complete customer purchases.

• Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
• Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
• Redeemed coupons to discount purchases.
• Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
• Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
• Enhanced store security by identifying and reporting suspicious activities.
• Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
• Improved team morale and cooperation by participating actively in staff meetings and feedback sessions.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

· Opened and closed store.

· Multi Carrier Cellphone Activation.

· Maintained records related to sales, returns and inventory availability.

· Prepared merchandise for sales floor by pricing or tagging.

· negotiated and finalized sales.

· Managed all aspects of store operations, organization, maintenance, and purchasing functions.

· Planned budgets and authorized payments and merchandise returns.

· made bank deposits.

· Generated repeat business through exceptional customer service and responded to customer

· concerns with friendly and knowledgeable service.

· Monitored security and handled incidents in a calm and professional manner.

· Utilized social media and brand marketing to achieve a sales.

• Cross-trained existing employees to maximize team agility and performance.
• Controlled costs to keep business operating within budget and increase profits.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

· Provided exceptional customer service by helping customers find specific products, answering questions and offering advice.

· Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.

· Processed transactions with register to total sales, collect payments and print receipts.

· Processed transactions by collecting cash, check and credit card payments.

· Increased customer satisfaction through friendly and professional communication.

· Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

· Kept check-out lanes clean, neat and well-stocked to project professional appeal to customers.

· Increased accuracy and efficiency by applying knowledge of product SKUs and item codes while scanning purchases.

· Scanned barcodes to process sales and share pricing information with customers.

· Drove sales by maintaining organized merchandise displays in front lanes.