Samantha Reneau
Durham,NC
Summary
Compassionate Social Worker with experience coordinating community programs and allocating resources. Dedicated to excellent patient care through an empathetic approach. Thrives in team-based or independently-motivated settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Lead - CST Mental Health Therapist
Carolina Outreach
10.2023 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
Mental Health Therapist - CST
Carolina Outreach
09.2022 - Current
- Providing individual substance use and mental health therapy in the community
- Providing assistance and support to consumers in crisis situations
- Service coordination activities, with or on behalf of a client
- Psycho-educational and support activities for clients and their families and/or natural supports as appropriate
- Rehabilitative and independent living skills; and symptom monitoring and management skills.
- Conduct assessments and reassessment of the client’s need for services
- Informing the client about benefits, community resources, and services
- Assisting the client in accessing benefits and services; arranging for the client to receive benefits and services; and monitoring the provision of services.
- Provide any written documentation as required. This will include treatment notes, goals and plans for the medical record (e.g., Service notes, person-centered plan etc.)
Case Manager/Group Facilitator Intern
Project Catch at The Salvation Army
08.2021 - 03.2022
- Served as client advocate and promoted ideas aligned with client best interest
- Used safety and risk assessments, employing related policies and procedures
- Drafted documents or presentations for special projects
- Supported social worker with client case management services
- Studied social worker application of industry values, ethics and best practices
- Joined agency meetings to observe plan development and goal establishment
- Documented client social history, treatment and related information
- Collaborated with community agencies to offer clients additional support
- Guided clients completing financial assistance applications
- Monitored and reviewed treatment outcomes and goal achievement
- Consulted with teachers, parents and outside professionals to support service plan development.
- Identified age and need-appropriate mental health services
- Facilitated parenting and children's group
- Assisted staff with community and underserved population outreach
Case Manager
Beverly Mack Harry Psychotherapy Agency
08.2020 - 04.2021
- Worked with clients with psychiatric needs ranging from 8 years old to 62 years old
- Assisted with client resources and everyday functions: setting up emails, registering for GED courses, assisting with housing search, etc.
- Managed calendar, organized and updated client progress charts
- Assisted with billing; managed insurance claims
- Managed doctors psychiatric notes for each client
Social Work Intern
Ella Baker Charles Romain Child Deverlopment Cente
01.2019 - 03.2019
- Assisted teachers with daily activities
- Worked one to one in engaging children with play
- Observed children while at play
- Helped clients become aware of their strengths
- Set tables for children meals and playtime
Education
Master of Arts - Social Work
North Carolina Central University
Durham, NC05.2022
Bachelor of Arts - Social Work
Medgar Evers College of The City University of New York
Brooklyn, NY06.2021
Associate of Arts - Behavioral Sciences
Medgar Evers College of The City University of New York
Brooklyn, NY06.2019
Skills
- Microsoft Access
- Client Needs Assessments
- Implementing Client Care Plans
- Agency Service Requirements
- Clinic Tracker
- Administrative Work
- Internet Research
- Case Management
- Verbal and Written Communication
- Customer Service
- Childcare Support
- Relationship Building
- Client and Family Interviews
- Active Listening
- Maintaining Client Records
- Collaboration and Teamwork
- Client Assistance Referrals
- Life Skills Development
- Youth Programming
- Microsoft Office
- Client Intakes
- Client Advocacy
- Scheduling and Appointment Setting
- Safety and Risk Assessments
- Eligibility Requirements
- Housing Navigation
- Cultural Sensitivity
- Data Confidentiality
- Community Outreach Programs
Languages
English
Native/ Bilingual
French Creole
Native/ Bilingual
Spanish
Limited
Sign Language
Limited
Certification
Youth Mental Health
Adult Mental Health
Strength and Difficulties Assessment
Parent/Teacher and Child Assessment
Suicidality Training
Trauma Responsive Practices
Brigance Screening Tool
LGBTQIA+ Safe Zone Training
Childhood Trauma Treatment
Sexual Assault Awareness
Safe From Harm
Blood Borne Pathogens
Protective Factors Training
Prevent Child Abuse North Carolina Online Course
Ages and Stages Questionnaire
ASAM
Motivational Interviewing
DLA-20
Essentials of HIPAA
Harm Reduction in Substance Use
Introduction to Cognitive Behavior Therapy
CST Service Definition Training
Psychopharmacology
Mini DBT Skills Training Series
Best Practices in Suicide Screening and Assessment
Permanent Supportive Housing
Psych Rehab: Enhancing Skills to Succeed in Independent Living
Cognitive Behavioral Treatment of Substance Use Disorders
Non-Violent CPI
Person Centered Planning: Elements & Crisis Planning
Education and Training
other,other,other
LCSWA, LCASA
Licensed Clinical Social Work Associate
Licensed Clinical Addiction Specialist Associate
Timeline
Team Lead - CST Mental Health Therapist
Carolina Outreach
10.2023 - Current
Mental Health Therapist - CST
Carolina Outreach
09.2022 - Current
Case Manager/Group Facilitator Intern
Project Catch at The Salvation Army
08.2021 - 03.2022
Case Manager
Beverly Mack Harry Psychotherapy Agency
08.2020 - 04.2021
Social Work Intern
Ella Baker Charles Romain Child Deverlopment Cente
01.2019 - 03.2019
Bachelor of Arts - Social Work
Medgar Evers College of The City University of New York
Associate of Arts - Behavioral Sciences
Medgar Evers College of The City University of New York
Master of Arts - Social Work
North Carolina Central University
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