SAMANTHA RENEE
El Paso,TX
Summary
Diligent, data-loving, results-oriented professional with 10+ years' experience providing team support, data, and project coordination, Seasoned in data management, creative communication, and resource management.
Overview
7
7
years of professional experience
Work History
Data Coordinator
Outreach Health
El Paso, TX
11.2019 - 07.2024
- Processed and faxed orders to medical offices, coordinated with doctors for signatures, and ensured prompt document return
- Managed monthly spreadsheet for CPR and nursing license renewals, tracking and ensuring timely updates for nursing staff
- Prepared and processed all managed care referral paperwork
- Gathers pertinent information from physicians, nurse practitioners, and nursing staff to complete referrals.
- Performed monthly insurance eligibility checks for existing, new, and prospective clients in the skilled department
- Summarized nursing staff documentation for program and case managers' monthly case conferences and reviews
- Maintains accurate and comprehensive patient data records while prioritizing the integrity, accuracy, and confidentiality of all information
- Organizes data workflow in order to maintain compliance standards for reporting data
- Organizes and maintains files on shared drives, performing annual cleaning and purging as per leadership recommendations, and ensures proper archiving of files each year.
- Reviewed nursing notes and contacted staff if necessary.
- Assisted in a variety of community outreach projects
- Assist in organizing files and locating documents for audits
- Improved nursing staff documents through internal audit
- Assist in the scheduling of nursing staff
- Routinely communicated with field nursing staff and directed call reports to appropriate team member
- Reports unstaffed Private Duty Nursing hours for each client to MD offices on a weekly basis.
- Compiled monthly recertification's, authorizations, and plan of cares due
Multi-Skilled Tech/HUC
Hospitals of Providence Transmountain
El Paso, TX
06.2017 - 05.2019
- The multi-skilled CMA/ HUC assists with activities of daily living (i.e., bathing, toileting, turning, and assistance with feeding)
- Provided basic patient care and promptly responded to call bells in patient rooms to ensure their needs were met while maintaining a safe, clean environment.
- Carried out assigned duties and responsibilities as directed by the nurse in charge of patient care
- Ensure effective phone communication by promptly and accurately transferring incoming calls to the appropriate recipients and recording necessary information
- Entered physician orders accurately and processed them in a timely manner
- Managed and processed various types of orders such as medication, lab tests, and imaging requests.
- Provided comprehensive administrative support by managing patient records, scheduling appointments, handling correspondence, and maintaining office supplies.
- Assisted patients with ADLs, including bathing, dressing, eating, and mobility when not performing clerical duties.
- Navigated patients' Medicare Part D benefits, particularly for medications requiring additional coverage assistance
- Reviewed patients' prescription drug plans to identify any necessary actions or authorizations for their medications.
- Transferred cases to the relevant department or personnel for coverage determination review upon identification of need and completion of necessary forms
- This role involved detailed knowledge of Medicare Part D processes and excellent communication skills to guide patients through complex coverage issues.
Education
Associates Degree -
National Honor
El Paso, TX06.2017
Medical Assistant -
Vista College
El Paso, TX07.2016
Diploma -
Bel Air High School
El Paso, TXSkills
- Microsoft Office
- Reception and Communication
- Billing and Coding
- Scheduling and Coordination
- Identifying trends in clinical documentation errors
- Effective oral and written communication
- Ability to work independently
- Telephone Etiquette
- Clinical documentation
- Filing and Retrieving records
- Problem Solving Skills
- Office Administration
- Electronic Medical Records
References
REFERENCES Available upon request.
Timeline
Data Coordinator
Outreach Health
11.2019 - 07.2024
Multi-Skilled Tech/HUC
Hospitals of Providence Transmountain
06.2017 - 05.2019
Associates Degree -
National Honor
Medical Assistant -
Vista College
Diploma -
Bel Air High School
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