Samantha Reyes
El Paso,Texas
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Expertise in CRM Salesforce, optimizing operations, and achieving revenue growth.
Overview
7
7
years of professional experience
Work History
Sales Associate
Casa Nissan
El Paso, TX
02.2023 - Current
- Achieved and exceeded monthly sales targets through effective communication, follow-up, and relationship building.
- Provided personalized customer service, guiding clients through the vehicle selection and purchasing process.
- Demonstrated in-depth knowledge of vehicle features, financing options, and promotions to match clients with the best options.
- Negotiated pricing, trade-ins, and financing terms to meet customer needs and dealership goals.
Hostess Manager
Hearsay On The Green
Houston , TX
05.2021 - 01.2023
- Greeted and seated guests, maintaining a welcoming and efficient environment.
- Managed daily front-of-house operations, ensuring smooth guest flow, and excellent service.
- Handled reservations, coordinated waitlists, and managed customer inquiries and concerns.
- Supervised staff, provided training, and ensured adherence to service standards.
- Oversaw inventory management, ordering, and vendor relationships, ensuring a cost-effective approach.
- Resolved customer complaints and handled challenging situations with professionalism, maintaining a positive reputation, and high customer satisfaction ratings.
Receptionist
Marquez Medical Supply LLC
El Paso, Tx
03.2018 - 04.2021
- Organized and maintained appointments, incoming calls, faxes, and emails.
- Built relationships with over 50 clients to understand their needs, resulting in $1 million in annual revenue.
- Thoroughly prepared for over 60 client meetings, resulting in a close rate of 5% above the average.
- Increased the annual retention rate by 4% by performing regular check-ins with existing account holders.
- Ordered and kept track of office supplies to maintain a 90% KPI success.
- I kept my space clean and organized, as well as patient records.
Education
High School - Communications, Small Business Management, Spanish, Microsoft Word, Excel
Penn Foster High School
01.2019
Skills
- Bilingual
- Account Management
- Customer Service
- Communication Skills
- Salesforce
- Negotiation tactics
- Admin Expert
- Microsoft Office
- Excel
- Database creation
- Business Development
Projects
Prepping for Final Exam, Currently enrolled in an NMLS exam prep course preparing for my national exam.
Timeline
Sales Associate
Casa Nissan
02.2023 - Current
Hostess Manager
Hearsay On The Green
05.2021 - 01.2023
Receptionist
Marquez Medical Supply LLC
03.2018 - 04.2021
High School - Communications, Small Business Management, Spanish, Microsoft Word, Excel
Penn Foster High School
Similar Profiles
Erick MendozaErick Mendoza
Sales Consultant at Casa Nissan Nissan Auto GroupSales Consultant at Casa Nissan Nissan Auto Group
Juan PadillaJuan Padilla
Sales Manager at Nissan Yorktown Hights , Poughkeepsie NissanSales Manager at Nissan Yorktown Hights , Poughkeepsie Nissan
SHAN BELLSHAN BELL
SERVICE MANAGER at BENTON NISSAN OF HOOVER/BENTON NISSAN OF BESSEMERSERVICE MANAGER at BENTON NISSAN OF HOOVER/BENTON NISSAN OF BESSEMER
Christopher A. MendozaChristopher A. Mendoza
Masters Research Assistant at University Of Texas At El Paso - Aerospace CenterMasters Research Assistant at University Of Texas At El Paso - Aerospace Center
Ana MaresAna Mares
Supply Sergeant at Army National GaurdSupply Sergeant at Army National Gaurd