Samantha Reynolds
Bakersfield,CA
Summary
Hardworking waitress with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff. Also, equipped with comprehensive clinical experience through diverse rotations in medical surgical, pediatrics, maternity, and critical care units.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Waitress
1933
Bakersfield, CA
01.2018 - 07.2024
- Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
- Checked back with customers during meals to ensure satisfaction with food and service.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Performed opening and closing duties such as restocking supplies, cleaning floors.
- Complied with health department regulations regarding sanitation standards when handling food items.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Followed all safety procedures when handling hot plates or sharp objects.
Waitress
Firestone Grill
Bakersfield
01.2015 - 03.2020
- Assisted other wait staff members in times of heavy customer traffic.
- Participated in team meetings to discuss new menu items or changes in policy.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Developed positive relationships with regular customers through friendly conversation.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Clinical Rotations Fundamentals of Nursing
Unitek College, Hours of Theory and Practicum
Bakersfield
- 30 clinical hours
Clinical Rotations Maternity
Unitek College, Hours of Theory and Practicum
Bakersfield
- 30 clinical hours
Clinical Rotations Adult Health
Unitek college
Bakersfield
- 96 clinical hours
Clinical Rotations Mental Health
Unitek College
Bakersfield, CA
- 30 clinical hours
Clinical Rotations Community Health
Unitek College
Bakersfield, CA
- 96 clinical hours
Clinical Rotations PICU
unitek college
Bakersfield, CA
- 96 clinical hours
Education
Associate of Science - Life Science
Taft College
Taft, CA05-2019
Skills
- Menu Recommendations
- Safe Food Handling
- Order Accuracy
- Guest Relations Management
- Customer Service
- Sales Techniques
Certification
- Basic life support (BLS)-Certified by American Heart Association
Timeline
Waitress
1933
01.2018 - 07.2024
Waitress
Firestone Grill
01.2015 - 03.2020
Clinical Rotations Fundamentals of Nursing
Unitek College, Hours of Theory and Practicum
Clinical Rotations Maternity
Unitek College, Hours of Theory and Practicum
Clinical Rotations Adult Health
Unitek college
Clinical Rotations Mental Health
Unitek College
Clinical Rotations Community Health
Unitek College
Clinical Rotations PICU
unitek college
Associate of Science - Life Science
Taft College
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