Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
8
8
years of professional experience
Work History
Cashier
Burlington
12.2023 - 02.2024
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
Processed refunds and exchanges in accordance with company policy.
Greeted customers entering store and responded promptly to customer needs.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Assisted customers with returns, refunds and resolving transaction issues.
Stocked, tagged and displayed merchandise as required.
Answered questions about store policies and addressed customer concerns.
Crew Member
Chuck E Cheese
12.2015 - 01.2018
Interacting with guests and providing excellent customer service.
Operating rides and games, ensuring they are safe and in working order.
Hosting and facilitating birthday parties, including setting up party rooms, serving food and beverages, and leading activities.
Cleaning and maintaining the facility, including restocking supplies, sanitizing surfaces, and emptying trash.
Assisting with cash handling and operating the cash register.
Ensuring the safety of guests by enforcing rules and regulations.
Participating in training sessions and staying up to date on company policies and procedures.
Collaborating with team members to create a positive and fun environment for guests.
Education
GED -
Shadle Park Highschool
Spokane
08.2016
Skills
Demonstrating excellent customer service skills, such as being friendly, attentive, and responsive to customer needs
Knowledge of proper food handling, storage, and preparation techniques to ensure food safety and prevent contamination
Familiarity with the menu items, ingredients, and preparation methods to provide accurate information and make recommendations to customers
Experience handling cash transactions, operating a cash register, and accurately counting and reconciling cash at the end of a shift
Ability to work efficiently and prioritize tasks to ensure timely service and meet customer expectations
Strong verbal communication skills to effectively interact with customers, take orders, and address any concerns or issues
Collaboration skills to work effectively with other team members, such as kitchen staff, servers, and managers, to ensure smooth operations and customer satisfaction
Ability to think quickly and find solutions to customer complaints or issues that may arise during service