Samantha Rietz
Sterling Heights
Summary
Dairy Manager at Kroger with a proven track record in team leadership and customer interaction. Expert in training staff and enhancing product presentation, resulting in increased sales.
Overview
13
13
years of professional experience
Work History
Dairy Manager
Kroger
06.2023 - Current
- Placed supply orders, restocked supplies and merchandised products for purchase by customers.
- Worked closely with employees to improve rotation and minimize shrink.
- Maintained an organized and visually appealing dairy section, attracting customers and promoting sales growth.
- Trained new employees on proper handling techniques for dairy products.
- Delegated tasks and gave direction to employees within dairy department.
- Worked with store management to develop strategic plans for the growth of the dairy department in alignment with overall business objectives.
Pickup Lead
Kroger
12.2022 - 06.2023
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced environment.
Server Manager
Alibi of Troy
05.2013 - 06.2021
- Addressed customer complaints and provided effective solutions.
- Demonstrated skills in greeting customers, presenting menus and taking food orders.
- Comprehensive knowledge of POS system
- Kept register accurate through correct billing and payment processing.
- Facilitated training sessions for new hires.
- Enforced compliance with food safety and sanitation standards throughout restaurant.
- Developed work schedules for staff.
Education
High School Diploma -
Loudon High School
Loudon, TN05.2008
Skills
- Customer interaction
- Training and mentoring
- Attention to detail and accuracy
- Team building and leadership
- Goals and performance
- Product ordering
- Systems and software expertise
- Organizational skills
Timeline
Dairy Manager
Kroger
06.2023 - Current
Pickup Lead
Kroger
12.2022 - 06.2023
Server Manager
Alibi of Troy
05.2013 - 06.2021
High School Diploma -
Loudon High School