Samantha Rios
Sacramento,CA
Summary
Successful Digital Marketing Specialist skilled at planning, executing, and optimizing online marketing strategies. Promotes products successfully through multiple digital strategies. Achieves consistent successes with excellent planning skills and proactive campaign tracking.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Digital Marketing Assistant
PRSSA Sacramento State
02.2024 - Current
- Improved conversion rates by designing and testing engaging landing pages.
- Increased brand awareness with an innovative social media strategy, resulting in higher follower counts and engagement rates.
- Assisted in the development of comprehensive digital marketing plans aligned with company goals and objectives.
- Utilized social listening tools to monitor online conversations about the brand allowing proactive engagement with potential customers.
Member Advocate
PRSSA Sacramento State
08.2023 - Current
- Streamlined communication channels for increased efficiency in handling member inquiries and requests.
- Developed strong relationships with members, fostering trust and loyalty to the organization.
- Collaborated with team members to identify areas for improvement and implement new strategies for better member support.
- Participated in regular team meetings, sharing insights gained from daily interactions with members to benefit overall operations.
Barista
Starbucks
08.2022 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Education
Bachelor of Arts - Communication Studies
University of California - Sacramento State
Sacramento, CA05.2024
Skills
- Motivated team player
- Customer Service
- Customer Transactions
- Reliable and Responsible
- Detail-Oriented
- Tagging and Labeling
- Multitasking and Prioritization
- Critical Thinking
- Influencer Marketing
- Social Media Marketing
Certification
Hootsuite Academy- Social media marketing
Muck Rack- Fundamentals of Media Relations
Languages
Spanish
Native or Bilingual
Timeline
Digital Marketing Assistant
PRSSA Sacramento State
02.2024 - Current
Member Advocate
PRSSA Sacramento State
08.2023 - Current
Barista
Starbucks
08.2022 - Current
Bachelor of Arts - Communication Studies
University of California - Sacramento State
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