Summary
Overview
Work History
Education
Skills
Professional Highlights
Timeline
Generic

Samantha Ritchie

Charleston,SC

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Driven to optimize department by correcting inefficiencies and improving procedures. History of cultivating solid relationships with internal and external stakeholders to increase business growth.

Overview

12
12
years of professional experience

Work History

Food and Beverage Server

Edison James Island
Charleston, SC
05.2022 - Current
  • Provided detailed information on menu items, including ingredients and preparation methods.
  • Handled customer complaints in a professional manner while maintaining composure under pressure.
  • Processed payments from customers using the POS system.
  • Provided exceptional service to high volume of daily customers.
  • Implemented feedback from customers to improve service quality and menu offerings.

Billing and Marketing Coordinator

Daniel Miller OD and Associated
Charleston, SC
01.2020 - Current
  • Managed and enhanced social media platforms to drive engagement and increase followers
  • Executed website and brand development projects
  • Engaged and conducted reviews with staff and clients
  • Developed strong vendor relationships
  • Coordinated with sales team to ensure accurate billing of customers.
  • Developed strategies to reduce discrepancies in the billing process.
  • Completed documentation, reports and spreadsheets of financial information.

Professional Organizer

The Neat Boutique
Mt. Pleasant, SC
04.2017 - 10.2018
  • Conducted on-site consultations to assess client needs and establish goals.
  • Developing an effective and budget-friendly strategy to meet client objectives
  • Created detailed plans to de-clutter and organize residential and commercial spaces.
  • Implemented organization solutions

Title Officer

Seaboard Title Agency
Avalon, NJ
08.2012 - 10.2016
  • Processed files from initial entry through closing
  • Facilitated communication and coordination among client, realtor, bank, and vendors
  • Demonstrated proficiency in data entry and database manipulation
  • Provided title insurance quotes to relevant parties.
  • Performed settlement closings in both office and field settings
  • Successfully coordinated events and workshops to support realtors in license upkeep
  • Managed various responsibilities including overseeing closings, attending to walk-in clients, vendors, and realtors, processing multiple files efficiently.

Education

Bachelor of Arts in Communication - Communication

Richard Stockton College
Galloway Twp., NJ
12.2010

Skills

  • Communications management
  • Planning and Coordinating
  • Detail Oriented
  • Business Administration
  • Customer Service
  • Claims Processing
  • Proficiency with Excel, Google Drive, Microsoft suite

Professional Highlights

  • Completed interior design certification courses.
  • Coordinated and executed several on-site seminars, assisting realtors in maintaining licensure.
  • Planned and marketed multiple large city-wide events.

Timeline

Food and Beverage Server

Edison James Island
05.2022 - Current

Billing and Marketing Coordinator

Daniel Miller OD and Associated
01.2020 - Current

Professional Organizer

The Neat Boutique
04.2017 - 10.2018

Title Officer

Seaboard Title Agency
08.2012 - 10.2016

Bachelor of Arts in Communication - Communication

Richard Stockton College

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Samantha Ritchie