Samantha Rocha
Miami
Summary
Reliable and detail-focused, with a strong aptitude for troubleshooting and problem-solving in technical environments. Possesses foundational knowledge in electronics and mechanical systems, coupled with hands-on skills in equipment maintenance and repair. Dedicated to ensuring operational efficiency and contributing to team success through precise and accurate work.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Technician
MarketSource
11.2024 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis of malfunctioning electrical devices
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Resolving troubleshoots and connecting phones with cellular services.
Receptionist
Progressive Rehab and Ortho Services
06.2024 - 10.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phones promptly and directed incoming calls to the correct offices.
- Kept reception area clean and neat to give visitors a positive first impression.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
High School Diploma -
Coral Reef Senior High School
10101 SW 152nd St05-2024
Skills
- Attention to detail
- Organization skills
- Customer service
- Time management
- Bilingual
- Works Well Under Pressure
- Written/Verbal communication
- Troubleshooting
- Scheduling
- Greeting and seating clients
- Customer interaction
Accomplishments
Top 16th 120-pound girl wrestler in Florida state from 2022-2024
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Certified Medical Administrative Assistant
- First Aid Certification
- CPR/AED Certification
Languages
English
Full Professional
Timeline
Technician
MarketSource
11.2024 - Current
Receptionist
Progressive Rehab and Ortho Services
06.2024 - 10.2024
High School Diploma -
Coral Reef Senior High School
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